DELPORTE HOSPITALITY MAGThe B2B magazine of generous hospitality® · 180+ articles published since 2011 · 10k newsletter subscribers
Laurent Delporte

Since 2004, I have traveled the world to meet those who are shaping the hospitality of tomorrow. I learn from the best, analyze their practices, question their visions, and share with you what can lastingly transform the way we welcome.

DELPORTE HOSPITALITY Mag is more than a magazine: it is an independent observatory of hospitality, luxury and the guest experience. Interviews, strategic analyses and exclusive encounters feed a single conviction: the excellence of service is not born of luxury, but of generous hospitality.

Laurent Delporte
Featured · Guest experienceFaena New York bedroom: red and white patterned throw and carpet, curved wooden headboard

Faena New York The Art of Destination or the Manifesto of Generous Hospitality

At the intersection of the High Line and the Chelsea gallery district, Faena New York rises within the twisting towers designed by Bjarke Ingels as a…

By Laurent Delporte · July 3, 2026 · 8 min read read
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Laurent Delporte in conversation with Jean-François Vary, general manager of the Fairmont Le Château Frontenac
The art of welcoming

Fairmont Le Château Frontenac

A Closer Look at Generous Hospitality in the Heart of Quebec Introduction: A Place, A Story, An Atmosphere Overlooking the St. Lawrence River for more than 130 years, the Château Frontenac stands out as one of the most recognizable hotels in the world. Opened in 1893, this iconic establishment embodies a certain…

June 25, 2026 · 12 min read
Laurent Delporte and Ulisses Marreiros, general manager of the Copacabana Palace, holding the hotel's book in the lobby
The art of welcoming

Copacabana Palace: Heritage, Celebration, and Living Hospitality

Conversation with Ulisses Marreiros, General Manager of the Copacabana Palace Facing the Atlantic Ocean, on the legendary beach of Copacabana, the Copacabana Palace has embodied the Brazilian art of hospitality for over a century. Inaugurated in 1923 after four years of construction, the hotel was conceived as early…

June 20, 2026 · 14 min read
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My encounters with hospitality leaders

Conversations with those who shape exceptional hospitality.

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Laurent Delporte and a fellow journalist at the ILTM Cannes Media Centre, beside the event banner
The art of welcoming

New York: Rethinking Hospitality at the Scale of a City

The meeting with Julie Coker took place in Cannes during the International Luxury Travel Market. In this environment dedicated to high end and luxury tourism, where destinations strive to assert their uniqueness, New York naturally stands out as a global benchmark. Julie Coker serves as President and CEO of NYC…

June 18, 2026 · 12 min read
Laurent Delporte in conversation with Marlene Poynder in a Carlyle lounge overlooking Central Park
The art of welcoming

Marlene Poynder: At The Carlyle, the Art of Welcoming Is a Conviction

The Carlyle, A Rosewood Hotel , New York The elevator opens onto a silent corridor. Dark wood-paneled walls, soft lighting, a plush carpet with geometric patterns everything here evokes another era, without ever feeling outdated. This is The Carlyle, A Rosewood Hotel, at the corner of Madison Avenue and 76th Street,…

June 7, 2026 · 8 min read
Barrière Collection presentation at ILTM Cannes: two executives on stage before the A Living Legacy screen
The art of welcoming

Barrière Collection: A New Take on French Hospitality

n December 2025, at the ILTM (International Luxury Travel Market in Cannes, Groupe Barrière presented the Majestic Barrière with a major reorganization of its hotel portfolio. This strategic turning point, unveiled by Grégory Rabuel, the group’s General Manager, and his team, now structures all hotels under the…

May 4, 2026 · 8 min

A hotel project? A hospitality project or a need for support?

Beyond the magazine, Laurent Delporte supports leaders in luxury hospitality, healthcare, banking, retail and real estate: consulting, training and international keynotes.

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A selection of partners, for exceptional hospitality.

The VitalScore app on a phone held in both hands: a 56% score and the wellbeing wheel
The hospitality of tomorrow

VitalScore: The Digital Wellbeing App That Enhances Guest Experience and Hotel Performance

In luxury hospitality, excellence today is no longer limited to flawless service: it means anticipating needs, personalizing experiences and caring for the wellbeing of both guests and hotel teams. Developed by WellWays, the VitalScore app embodies this vision, offering hotels a unique opportunity to combine…

November 6, 2025 · 7 min
Laurent Delporte and a spa professional walking a trade show aisle, between the Phyt's and Thalgo stands
Hotel expertise

Hotel Spa: Is Your Spa Really at the Service of Your Hotel?

Long relegated to the status of an expected amenity, the spa is undergoing a profound transformation. It has become a strategic tool capable of influencing revenue per available room, brand image and internal culture. When a hotelier invests in a spa without ever deciding what he really wants from it, the result is…

March 5, 2026 · 10 min
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Laurent Delporte speaks internationally on luxury hospitality, guest experience and the future of service.

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My visits to the finest hotels in the world

The finest houses visited and an insider breakdown, palace after palace.

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The narrow facade of the JANEIRO Hotel in Leblon, its sign and Rio's black and white mosaic pavement
The art of welcoming

JANEIRO Hotel: A Hotel, a Meeting, an Energy

I had the pleasure of staying for two nights at the JANEIRO Hotel, facing the Atlantic Ocean on Leblon Beach in Rio de Janeiro. Opened in 2018, this intimate property of 51 rooms and suites, all oriented toward the sea, is set within an elegant residential neighborhood, deeply rooted in local life. From the moment of…

May 17, 2026 · 8 min
Laurent Delporte flanked by two Mayan healers in white, before a ceremonial altar beside the cenote
The art of welcoming

Mayan hospitality and wisdom

I had the opportunity to visit the Rosewood Mayakoba, in the heart of the Riviera Maya, t to discover not only the exceptionality of the place, its lagoons, its suites, its harmonious architecture, but above all the spa “Sense, A Rosewood Spa”. I was welcomed with rare kindness, by teams who were attentive, passionate…

April 3, 2026 · 10 min
Lutetia lounge decorated with tall blue hydrangea arrangements beneath white mouldings
The art of welcoming

Lutetia: A Palace Label in Paris

Built in 1910 to house Le Bon Marché's customers visiting the capital, the Lutetia has recently reinvented itself. After four years of renovation led by French architect Jean-Michel Wilmotte, the Lutetia reopened its doors in July 2018. It earned the French Palace label in 2019 and now caters to what the industry…

January 7, 2020 · 4 min

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