
AI in hotels: the real risk is to your teams
A bar robot that serves well is not the real question. What I argued at the Luxury Hospitality Conference on AI: what to entrust to it, and what to refuse.
The B2B magazine of generous hospitality® · 600+ articles published since 2011 · 10k newsletter subscribers
Since 2004, I have traveled the world to meet those who are shaping the hospitality of tomorrow. I learn from the best, analyze their practices, question their visions, and share with you what can lastingly transform the way we welcome.
DELPORTE HOSPITALITY Mag is more than a magazine: it is an independent observatory of hospitality, luxury and the guest experience. Interviews, strategic analyses and exclusive encounters feed a single conviction: the excellence of service is not born of luxury, but of generous hospitality.

A bar robot that serves well is not the real question. What I argued at the Luxury Hospitality Conference on AI: what to entrust to it, and what to refuse.
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