Laurent Delporte, international hospitality keynote speaker
Invite Laurent to your event →A Laurent Delporte keynote does not leave a slide deck behind, it leaves a conviction. He turns what he has observed in the field, in luxury hotels as much as in companies, airports, head offices and stores, into gestures your teams can apply the very next day: what makes a guest feel expected, what sets a team back in motion, what artificial intelligence changes and what it will never replace. Six themes, in French and in English, rewritten every time for your sector and your current challenges.
Three keys to take away
Three keys your audience takes away, and applies the very next day.
A room that recognises itself
Real situations from the front desk, the floor, the executive committee. The audience recognises its own work within minutes, not concepts borrowed from other worlds.
Teams in motion the very next day
Every talk ends on concrete gestures that need no budget and no reorganisation. The collective spark turns into daily practice.
A talk tailored to your house
Hospitality, healthcare, banking, retail, real estate: the content is rewritten after a conversation about your challenges. Never an off-the-shelf keynote.
Keynotes that change the way you see hospitality
Six keynote themes on luxury hospitality, guest experience, leadership and artificial intelligence, available as a keynote, talk or workshop (45-60 min) or as an interactive workshop (2-3 h), in French and in English. Each theme serves as a foundation: content, examples and angle are personalised to your sector and your challenges.
Generous Hospitality® – DELPORTE HOSPITALITY Signature Talk
The three keys to generous hospitality®. What if performance came not from processes, but from the way we welcome? The sense of place, human connection and guest well-being as levers for engagement and lasting performance.
Guest Experience
The issues of guest experience. From promise to lived experience: expectations, perception, emotion, coherence. A framework to understand what creates an experience that is meaningful, and impactful.
Leadership
The keys to leadership in hospitality. What if hospitality were first a way of understanding yourself before welcoming others? The quality of the experience begins with the quality of the relationship with oneself. Concrete keys to better welcome others, for executive committees and manager conventions.
Beyond the Hotel
Transposing the luxury hospitality experience to your sector. Why do certain experiences last, whatever the sector? Healthcare, retail, industry, services, real estate: the codes of luxury transposed to your activity.
Luxury Today – the French Art of Hospitality
What is luxury today? Luxury is no longer about visible codes. Authenticity, emotion, attention to detail: what truly defines a luxury experience, and beyond.
AI and the Guest Relationship
AI, emotion and the guest relationship – the world of tomorrow begins today. Artificial intelligence as a tool at the service of the human, without losing what makes a memorable experience singular.
A bespoke theme, built with you
Your challenge doesn't fit into any of the six themes above? Every talk can be entirely tailored to your sector, your audience and your current priorities. Describe your need, or let's talk directly by phone: a proposal arrives within 48 hours.
International recognition
The World Luxury Chamber of Commerce in New York named Laurent Delporte among the Top Luxury Speakers of the World 2026, for the second year running.
What it recognises: a voice grounded in the reality of luxury hospitality. What you gain: a keynote that rings true for your teams and sets them in motion the very next day.
On international stages
Laurent Delporte speaks in French and in English, in more than 15 countries, both at the major hospitality gatherings and before private corporate conventions.
- GenevaMedi Wellness Congress
- MilanLuxury Hospitality Conference
- MalagaDigital Enterprise Show
- VilniusPrivate convention, banking sector
Recognised expertise, on stage and in the media
The International Hospitality Institute also ranks Laurent Delporte among the Top 100 Digital Thought Leaders in Global Hospitality 2026.
A guest of the major media
For 25 years, print, television and radio have called on Laurent Delporte to decode luxury hospitality and the art of welcome. A speaker equally at ease in front of a camera and in front of a room.
- Forbes
- BFM Business
- M6
- France 2
- Monaco Hebdo
- ILHA Luxury Hoteliers
- Luxlife
Laurent Delporte, pioneer in hospitality and hotel industry conferences and podcasts, on video
Frequently asked questions
What topics does Laurent Delporte speak on?
Six themes: generous hospitality®, the guest experience, leadership in hospitality, beyond the hotel, luxury today and AI and the guest relationship. Each theme exists as a keynote or an interactive workshop.
In which languages are the talks delivered?
In French and in English. Laurent has spoken in more than 15 countries, on stage and in webinars.
Why invite a keynote speaker who specialises in the hotel industry?
Because a hotel keynote speaker uses the same words as your teams. He knows what a front desk feels like on a sold-out night, the pressure of a service, the trade-offs a management team faces. Where a generalist speaker illustrates with borrowed examples, a hotel speaker recounts what he has seen and practised. The room responds differently, and so does what happens next.
How do you choose a hotel keynote speaker for your event?
Three criteria really matter. Field experience first: ask what the person has run, not only what they have read. The ability to tailor next: a talk built after a conversation about your challenges bears no resemblance to an off-the-shelf speech. Industry recognition last, as proof that the content is current. Laurent Delporte is named among the Top Luxury Speakers of the World by the World Luxury Chamber of Commerce in New York.
How long is a conference?
A keynote lasts 45 to 60 minutes; an interactive workshop, 2 to 3 hours. The format adapts to your event and your audience.
For what kind of events?
Manager conventions, executive committees, trade shows such as EquipHôtel, schools and universities: from fewer than 100 to more than 500 people.
How do I book a keynote?
Three pieces of information are enough to check availability: the date, the venue and the expected audience. We reply personally.
Does Laurent Delporte speak on AI and the guest experience?
Yes, it is one of the six keynote themes: artificial intelligence as a tool at the service of the human, in luxury hospitality as well as healthcare, banking, retail or real estate.
Can the talks be tailored to our needs?
Yes. Each theme serves as a foundation: content, examples and angle are adapted to your sector, your audience and your current challenges, following a preliminary conversation.
What is the budget for a keynote with Laurent Delporte?
It depends on the format chosen (keynote or interactive workshop), the duration and the venue, whether the talk is filmed, and whether a handout needs to be produced for participants. The fee does not pay for the 45 minutes or 2 hours on stage, but for 25 years of fieldwork and rigorous analysis of hospitality, the preparation and personalisation of each talk, and an international reputation built over time. Share the date, venue and expected audience in the contact form: a proposal arrives within 48 hours.
Can a keynote lead to a longer engagement?
Yes. After a keynote or workshop, many executive committees follow up with an in-house training programme or a strategic coaching engagement, to turn a collective spark into lasting practice.
Invite Laurent to your event
Date, venue, audience: three pieces of information are enough to check availability. Personal reply within 48 hours.
Turning the guest experience
into a lasting competitive advantage
« Le positionnement de Laurent Delporte est unique dans l’univers de l’hôtellerie de luxe : son expertise opérationnelle, sa vision du management, sa capacité à fédérer, former et inspirer une communauté de plusieurs dizaines de milliers de p… »
« Nous avons eu le plaisir d’accueillir Laurent Delporte en tant que conférencier pour Wagram & Vous, où il a partagé son expertise sur l’excellence et le sens du service. Une intervention instructive et pertinente, qui a su capter l’intérêt… »
« Votre prise de parole a été particulièrement instructive, enrichissante et inspirante pour les professionnels hôteliers que nous représentons. Merci d’avoir été à nos côtés pour ce jour si important pour nous ! »
Your view matters.
A keynote, a mission, an article in the magazine: if this work has been useful to you, a few lines on Google say it better than any argument.
Leave a review on Google →Ideas and talks from the magazine to enrich your view on Laurent Delporte's keynotes
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Delporte Hospitality Speaks at 3 Conferences at EquipHotel 2024
