An Encounter with Reda Amalou I am pleased to present you today an interview with Reda Amalou, architect and designer. He gives us his views on this concept from an international perspective, as well as his thoughts on the French art of welcoming, a theme that is particularly dear to my heart. Reda works with some […]
Do you think that “French Art of welcoming” contributes to this “being elsewhere than at home” for international customers of these hotels? I think that “l’art de recevoir à la française” know-how is internationally recognized. It is a great strength, because it allows the French brands to radiate in the world. However, it is a […]
Service Excellence Interview with Bill Keffer – General Manager JW Marriott Marquis Dubai. He is leading the hotel team of 1,200 associates and more than 70 nationalities. What are the main characteristics of the service excellence you offer compared to the other hotels of the city? In JW Marriott we believe in service excellence. Our hotel […]
Neil Jacobs, CEO at Six Senses: Out of the ordinary I’m very happy to share with you each day of this week an interview of Neil Jacobs, the chief executive officer at Six Senses, about the Art of hospitality and the brand Six Senses. Each employee is an ambassador of his hotel and the promise of expected services. What […]
Interview with Bill Keffer – General Manager JW Marriott Marquis Dubai. He is leading the hotel team of 1,200 associates and more than 70 nationalities. What characterizes your hotels in terms of environmental practices ? how do they embody the spirit of your brand? On September 18 we have received our ISO 14001 certification for outstanding environmental practices. […]
Designers at Six Senses I’m very happy to share with you each day of this week an interview of Neil Jacobs, the chief executive officer at Six Senses, about the Art of hospitality and the brand Six Senses. What is our difference in term of construction and Design ? How do we select our Designer, architect to […]
Portrait of Ralph Radtke General Manager Best General Manager Hospitality award 2015 I’m very happy to share with you each day of this week an interview of Ralph Radtke, Çırağan Palace Kempinski Istanbul General Manager & Kempinski Area Director for Turkey & Bulgaria. With over 35 years of international hotel industry experience in more than 15 […]
