- Toutes les catégories
- Architect hotel AMO 1
- Art of Welcoming and Guest experience 144
- Hospitality project management architect 65
- Hotel & hospitality speaker 2
- Hotel audit/Mystery shopper 20
- Hotel coaching training 1
- Hotel consulting 23
- Hotel speaker 2
- Hotel Strategy 67
- Interview 59
- Non classifié(e) 23
- The art of entertaining and the customer experience 2
- Training & Coaching 12
Inspiration Journal: Christmas at a Hotel
Inspiration Journal My section on “Inspiration Journals” presents various hotel ambiances along themes that develop according to my visits, my readings, and my given mood. Christmas Cheer Take advantage of the magic of Christmas to enjoy a stay in a hotel with a universe out of the ordinary and open to discovery. You will come […]
Robert Cheng, Marketing Director of Peninsula Hotels
Translating the DNA of the Peninsula Brand in Paris I’ve met Robert Cheng, when he was the international vice president of the Peninsula Hotel Group. Here is a man who knows the universe of luxury, having worked previously at De Beers. I met him at the Peninsula and again at the International Luxury Travel Market […]
Michel Guérard, Michelin-Starred Chef
Fête de la Gastronomie As a partner for the Fête de la Gastronomie 2016, I was able to sit down for an interview with Michel Guérard, the Michelin-star chef and sponsor of this event. Below Michel Guérard lets us in on his thoughts on the art of welcoming and the Fête de la Gastronomie. You were chosen […]
The French Art of Welcoming and the Butler Profession
The Art of Welcoming and Butlers A couple months back, I had a discussion with Robert Mauchamp, founder of ‘Association des Majordomes d’Europe et Personnel de Maison’ (Association of European Butlers and Domestic Personnel) and the distinction ’Excellence In Butlers Services’. We engaged in a fascinating discussion, and I wanted to shed the spotlight on […]
Pop-Up Hotels: From London to Singapor
Pop-up Hotels Pop-up hotels regularly pop up from time to time in various places around the world, often in untapped locations. To describe one as a ‘hotel,’ though, could be considered somewhat of a stretch, since it describes above all a room that comes with a few services. Nevertheless, these hotels often form unique experiences for enthusiasts. […]
W PARIS
The W Paris After opening back in February 2012, the W Paris, located a stone’s throw away from the Opera in Paris, has taken a strong foothold in just a matter of months among the vast panorama of Parisian hotels. The hotel features its own take on the art of living, which draws inspiration from […]
Children in Hotels: When It Comes to Restaurants
Children in Hotels: When It Comes to Restaurants While having breakfast at the Alain Ducasse Restaurant at the Plaza Athénée, I discovered the special menu suggested for children. I thought it was an excellent idea to offer an illustrated menu for children where they can choose their pastries, cereals, orange juice, etc. Luxury hotels have […]
Butlers in the Digital Age
Digital Butlers: The Evolution of the Butler’s Profession in the Face of New Forms of Technology New forms of technology have had significant impacts on various professions in the hotel industry. My meeting with Robert Mauchamp on the latest technology shows just how important it is to stay abreast of evolutions in order to be […]
ILHA, Partner of the hotel concept room ORIGINE at EQUIPHOTEL
ILHA, Partner of Chambre ORIGINE I am delighted to announce that the International Luxury Hotel Association (ILHA) has joined Delporte Hospitality as a partner for La Chambre ORIGINE, which will be featured at EQUIPHOTEL 2016. ILHA is a key name around the world for all those who like to stay up to date on the luxury hotel industry and […]
Anne-Sophie Pic and the Art of Welcoming
Fete de la gastronomie As a partner for the Fête de la Gastronomie, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant What is your definition of […]
“Being Away at a Hotel” With Alexis Tricoire
“Being Away at a Hotel” With Alexis Tricoire Up until only a few years ago, clients largely sought out hotels that made them feel at home. Today, the circumstances have changed. The client, who has now become an experienced traveler and a well-informed connoisseur of hotels, is increasingly in search of being transported ‘elsewhere,’ an experience […]
ST. REGIS MAURITIUS, A NEW LIFE AFTER THE OPENING
The Unique Character of the St Regis Mauritius I recently spoke with Rocco Bova, when he was the General Manager of the St Regis Hotel in Mauritius, which belongs to the Starwood Group. This very fine hotel has just opened its doors, and two years in, I found the occasion to talk with Rocco Bova […]
John Licence Interview
Meet John Licence, Continental Brand Leader – Europe – Autograph Collection What characterizes your brand Autograph Collection in terms of construction and design? How do you select the hotels? How do you embody the spirit of the Autograph collection brand? Can you give us an example? The Autograph Collection marketing tag line is ‘exactly like nothing else’ and […]
Samy Boukhaled GM, Sofitel Bahrain
Art of welcoming What is your business approach to the French art of welcoming? Do you think that the French art of welcoming is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? French elegance is at the heart of Sofitel and is also, in my opinion, at […]
The Keys to Success in a Restaurant
A Discussion with Anne-Sophie Pic As a partner for the Fête de la Gastronomie 2015, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant. What are the keys […]
Kempinski Hotel Ishtar Dead Sea
Kempinski Hotel Ishtar Dead Sea by Sébastien Mariette, General Manager Kempinski Hotel Ishtar Dead Sea. What is your business approach of “the Art of Welcoming”? Do you think that French “art de recevoir” is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? Our mission at Kempinski hotel […]
Flowers Revisited in the Hotel Lobby
Flowers in Hotels It is a touch of luxury tradition to be met with a resplendent arrangement of flowers upon entering a hotel. For the Royal Monceau, this forms a centerpiece that the hotel revisits every few months with the help of skilled artists. (I invite you to rediscover my article featuring Sylvie Maréchal, who was responsible for […]
NH Collection Venezia Palazzo Barocci
About NH Collection Meet Laurent Heras Guerquin, the previous GM at NH Hotel collection What is your take on the French art of welcoming? Do you think that the French art of welcoming is a distinguishing feature in the international hotel industry? I am French, and my mother is French…so I don’t see the art of welcoming as […]
How to design an hotel ?
Interview with Edouard François, the architect behind the design of Fouquet’s Barrière Paris Hotel. What inherited expertise have you reinterpreted in your project for the Fouquet’s Barrière Hotel? At Fouquet’s, we faced an ensemble of seven buildings constructed in both true and faux Haussmann-style and a building dating from the 70s that formed a near-complete island in the Triangle […]
The Evolution of the Hotel Franchise
The hotel franchise in luxury: Towards the evolution of a concept At the end of the day, creating a successful network of franchises in the luxury hotel industry comes back to offering quality services that align with the identity of an establishment that is unique, rather than generic. In other words, they should appropriately and respectfully utilize the attributes […]
Hospitality with Châteauform
Katy Horovitz: Rethinking Event – Hospitality with Châteauform I recently had the privilege of speaking with Katy Horovitz, who founded Châteauform in 1996 with her husband Jacques. Working closely together, this couple of hospitality welcomes business conferences and seminars into residential venues thoughtfully designed to maximize their participants’ sense of business and pleasure. Perhaps nothing says it better than […]
