The staff team: The heart of the Palace Experience I recently met with François Delahaye, General Manager of the Dorchester Collection. Like a fine symphony maestro, he leads the hotels in the Collection: Plaza Athénée, the Meurice in Paris, The Dorchester in Londres, The Beverly Hills Hotel and the Bel-Air Hotel in Los Angeles, Hotel […]
Interview with Lindsey Ueberroth She is the Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic global hospitality brand, a preferred partner for independent hotels, and a trusted […]
I’ve meet Josh Lesnick when he was the president and CEO of Associated Luxury Hotels, the parent company of Associated Luxury Hotels International (ALHI) and WorldHotels. He left the company to pursue other options. He is a 30-year-plus hospitality industry veteran ! Can you introduce WorldHotels? We operate two businesses. First we have WorldHotels, which has a nice luxury […]
Langham Hospitality Group is a hotel branch of Great Eagle Holdings, one of the leaders in real estate advertisement in Hong Kong. With more than 30 luxury addresses spread across major cities over 4 continents, Langham Hotels define themselves by their authentic service, innovation and design. Mr. Warman was the CEO of LHG between 2014 and […]
I recently had the privilege of meeting with Sir Rocco Forte, the paterfamilias behind the luxury hotel group under his name: Rocco Forte Hotels. He helped me discover the unique art of welcoming at Rocco Forte Hotels. How do you define the art of welcoming at Rocco Forte? To start with, it’s the attitude of […]
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
I recently had the chance to discover Ryokan Kurashiki and Ryokan Yama No Chaya, two historic establishments that are perfect embodiments of the Ryokan style of hospitality found in Japan. They are part of the Ryokan Collection, which brings together a select group of traditional Ryokans in Japan in an effort to introduce this style […]
I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover some extraordinary hotel brands. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations around the world. […]
I met with Maria Razumich-Zec, General Manager of The Peninsula Chicago. Mrs Razumich-Zec joined the Peninsula Group as General Manager of The Peninsula Chicago in 2002 and was promoted to the position of Regional Vice-President – USA East Coast in 2007, with regional responsibilities covering The Peninsula Hotels in Chicago and New York, and Quail […]
I discovered the Ryokan Collection, the world’s first consortium of luxury ryokans, which are traditional Japanese inns and small luxury hotels. These small, family-run inns, many of them clustered in hot spring towns throughout Japan, have, over the centuries, developed Japan’s special art of hospitality, called omotenashi. Today, there are over 50,000 ryokans throughout Japan […]
I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. One such exciting development is the long-awaited renovation of the legendary Raffles Hotel in Singapore. Below you will find my interview on this subject with Christian Westbeld, General Manager of […]
I attended the ILTM Conference in Cannes, where I had the occasion to discover some extraordinary hotel brands. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations around the world. One excellent example of […]
I met with Offer Nissenbaum, the Managing Director of Peninsula Beverly Hills. Mr. Nissenbaum has held this position since December 2007, before which he was Regional Vice President of Operations for the NYC-based Omni Hotels, overseeing eight properties on the East Coast. Most recently, Offer received the coveted “Hotelier of the Year” Award by Virtuoso, […]
I attended the 2017 edition of the ILTM Conference in Cannes. It was a wonderful opportunity to meet hoteliers from all over the world and discover new ways of imagining the art of welcoming. In France, we often take the notion of 5-star hotels and Palaces for granted. To the French ear, the term ‘Palace’ […]
I attended the ILTM Conference in Cannes, where I had the occasion to discover some extraordinary hotel brands. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations around the world. One excellent example of […]
Interview with Glen Cook, General Manager of Banyan Tree Shanghai on the Bund Named after the Banyan tree that is celebrated for providing shelter to weary travelers in Thailand, Banyan Tree is perhaps better known today as a unique brand bringing together a family of luxury hotel and resort brands. Since its beginnings in Thailand, […]
I recently participated in the ILTM Shanghai conference and exhibition on luxury hospitality. Conferences are not only an excellent way to discover the latest trends and discourses in the luxury hotel sphere; they are also an exciting chance to encounter new brands from across the globe in a short matter of time. One hotel brand […]
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
Every so often, I get the chance to discover amazing hotel brands that draw me into their unique brand vision. Capella Hotels is one of these. With brands including Solis Hotels and the destination spa brand Auriga in addition to Capella Hotels and Resorts, Capella is hoping to have as many as forty luxury hotels […]
Traveling and Selecting a Hotel Interview with Margaux Pellegrino, Area Director of the Indian Ocean and Head of Jet Tours’ ‘Signature Collection Exception’ I recently had the pleasure of taking part in a press trip organized by Jet Tours in Scotland. I was thus able to discover all the steps involved in preparing a travel […]
