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Meilleur Ouvrier de France – Receptionist
A Conversation with Gilles Le Bras, organizer of the ‘Meilleur Ouvrier de France’ competition for hotel receptionists. Back when I was a Director of Accommodations, I had the pleasure of serving as member of AICR (Amicale Internationale des Chefs de Réception), an international association for reception managers and assistant directors of large hotels. This dynamic association […]
The Art of Welcoming in France, the Maranatha Way
[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Does France Need to Work on the French Art of Welcoming? I recently met with Olivier Carvin, CEO for the Maranatha Group. We were able to exchange our views on the French art of welcoming. What is your point of view on the French art of welcoming? Does […]
Patrick Jouin and Sanjit Manku: The French Art of Welcoming
The French art of welcoming is a way of conceptualizing spaces for reception. How have you reinterpreted this art? To us, the French art of welcoming involves the feeling of truly being at home, of feeling good in a space so that we can create a certain energy. The space has to be very comfortable, […]
“We Always Need a Winter to Bring up a Summer”
Meet Séverine Pétilaire-Bellet, General Manager of the LOV Hotel Group Collection. This luxury hotel chain boasts the following establishments to its name: Les Airelles, Chalet Ormello, Aman Le Mélézin, and Le Chalet de Pierres in Courchevel, La Bastide de Gordes in Gordes and Pan Deï in Saint-Tropez. I encourage you to learn more about this […]
Serge Cachan on “Being Away from Home” with le 123 Sebastopol Hotel
As a follow-up to my article, “Far from Home….Spend a Night in the World of a Cineaste,” I invite you to meet Serge Cachan, the hotel manager of Le123 Sébastopol Hotel—a lovely variation on the theme of “being away from home.” How did you arrive upon the idea of calling out to film artists to […]
Isabelle Miaja: Her Definition of the Art of Welcoming
The Art of Welcoming According to Isabelle Miaja, Architect-Designer France’s history goes to show that we have cultivated a true art of living and welcoming. This expertise and thoroughly French art of welcoming has been considerably developed in luxury hotels, where it remains a source of inspiration for the great names in the hotel industry. […]
Patrick Jouin and Sanjit Manku: A Restaurant
Alain Ducasse Restaurant Following up from their earlier design work for the bar of the Plaza Athénée, Patrick Jouin and Sanjit Manku went on to design the Alain Ducasse Restaurant at the illustrious hotel for the third time. I invite you to discover their vision of the restaurant from their perspective as architects. Let’s talk about the dining room of […]
Safes in Hotel Rooms
Hotel : feel protected in Hotel Rooms Interview with Christian Perdomo, CEO of ARCARIUS Security within a hotel, especially in one’s room, is one of the most important factors in determining the quality of one’s stay. We all have the need to feel protected, and the presence of a safe contributes to this. It is also a […]
Mauro Governato, General Manager of luxury hotel
I had the distinct pleasure of meeting Mauro Governato, when he was the General Manager of the Hotel de Russie in Rome, during one of his trips through Paris. Now he is the general manager of the Four Seasons Hotel Milano. We enjoyed a long discussion on the art of welcoming in the hotel industry. You […]
Atelier de Joel Robuchon Bangkok and the NGO Ô Services
Interview with Mr. Quentin Arnould, General Manager, l’Atelier de Joel Robuchon Bangkok He is a member of the NGO Ô Services. Ô Services, is the association was formed with the goal of uniting people from the various spheres of the profession. Their approach involves addressing the youth: convincing them, encouraging them, guiding them, and accompanying them… Quentin Arnould was born and […]
Edouard François, Architect: The French Art of Welcoming
The French Art of Welcoming Edouard François An encounter with architect Edouard François, who took part in the construction of Fouquet’s Barrière Paris. France’s history reveals that we have cultivated a true art of living and welcoming. This expertise and thoroughly French art of welcoming has been considerably developed in luxury hotels, where it remains […]
Repositioning a Hotel
Repositioning a Hotel: A True Challenge Repositioning a hotel reflects a true challenge for an existing hotel structure. It is not an effort from the management alone, or in any case, it shouldn’t be; in my opinion, this would be an assured failure. Repositioning a hotel requires the hotel to assemble and unify its entire […]
An Encounter with Fanélie Gaffinel
Fanélie Gaffinel Following the success of our first conference in January 2013 on the changes in luxury hotel renovations under the involvement of Studio Putman, Jean-Philippe Nuel, and Max Flageollet, I had the pleasure of working with Journal des Palaces to organize a second conference on hotel renovation at the Salon Maison et Objets. I was able to […]
Plaza Athénée: Changing Everything Without Changing Anything
Once Upon a Time at the Plaza Athénée François Delahaye and his team have taken to their feather pens to write the next chapter of the history of the Plaza Athénée. Their ambition is a marvelous one: ONCE UPON A TIME, THERE WAS THE PALACE OF TOMORROW. The hotel has acquired its neighboring buildings in […]
Optimism in the Hotel Industry
Optimism in All Its Forms During the third annual ‘Printemps de l’Optimisme’ held in Paris, I had the pleasure of meeting Thierry Saussez, the founder of this wonderful event bursting alive in positivity and seeking to cultivate the dynamism of businesses across all sectors. I wanted to interview him on the importance of optimism in […]
Hotels in the Mountains, Hotels in the South
Hotels in the Mountains, Hotels in the South… Séverine Pétilaire-Bellet, General Manager of the LOV Hotel Collection Group, lets us in on her vision of the French art of welcoming that she applies each day in her hotels. The LOV Hotel Collection group brings together the following splendid establishments: Les Airelles, Chalet Ormello, Aman Le […]
Not a Bar Like the Others at the Plaza Athénée
How to renovate a bar ? A Collaborative Effort with the Head Bartender of the Plaza Athénée Interview with Patrick Jouin and Sanjit Manku ” We worked together on meeting the desires and operational needs of the bar staff. The head bartender has put a lot of thought into developing ways for improving the operation […]
Neil Jacobs, CEO at Six Senses
Neil Jacobs, CEO at Six Senses: The Art of Welcoming It is my pleasure to share with you my interview with Neil Jacobs, the Chief Executive Officer at Six Senses, about the art of hospitality and the Six Senses brand. Neil Jacobs is the CEO at Six Senses Hotels Resorts Spas. With over three decades of experience in the operation, development […]
Repositioning a Hotel, The Example of Hotel Baume
I have a wonderful conversation to share with you all today. Sylvia Harrault is a well-known personality in the hotel industry. She is very involved in the association AICR, as well as in her hotel. She is always coming up with fantastic ideas for her clients. I recommend staying at her hotel if you are […]
In the Spirit of the Plaza Athénée
Opening Up a Breathtaking Space for the Bar of the Plaza Athénée Patrick Jouin and Sanjit Manku How did you collaborate with the Plaza Athénée? What characterizes your work on the bar, and how did you incarnate the ‘spirit of the Plaza’ in your designs? Our work at the Plaza Athénée has always remained a […]
What Are the Ambitions of Relais & Châteaux?
Phillippe Gombert, Relais & Châteaux Philippe Gombert, President of Relais & Châteaux, attests to the ambitions of the brand over which he presides. I invite you to rediscover his last interview on my blog by clicking here. Philippe Gombert in his own words: Relais & Châteaux has always, for me, been synonymous with passion. One of […]
