
Expert lecturer in Hospitality, more than 250 lectures
Laurent Delporte, a pioneer in corporate hospitality: an innovative vision resulting from 25 years’ experience in the hotel industry and working for companies in France and abroad to create and implement remarkable hospitality experiences.
Awards
2021 & 2022: Best hotel industry speaker Luxlife Magazine
2024 Top 10 Hospitality influencers in the world according to the International Hospitality Institute (USA).


Hospitality and the Hotel: Inspiring and Transmitting Excellence in Hospitality’ conference
In a sector where the customer experience and the art of entertaining are at the heart of success, the role of hotel speaker takes on its full meaning. The mission of a hospitality speaker is to share knowledge, inspire professionals and convey a vision that reflects the sector’s core values.
Laurent Delporte’s talks provide participants with valuable expertise and help them to cultivate quality hospitality. Thanks to his lectures, an expert can guide teams towards a more accomplished hospitality and help them overcome limiting thoughts that could slow down innovation or the adoption of new trends.
A speaker on hospitality issues plays a crucial role in training and raising awareness among teams. He or she passes on hospitality standards and helps professionals to adopt best practice in terms of service and customer relations. Beyond simple training, the aim is to pass on a passion for hospitality and customer satisfaction. By sharing techniques and inspiring stories, the speaker helps to create a link between the values of the establishment and the experience offered to customers.
How can a speaker convey a vision?
A Master Speaker has the power to transform limiting thoughts and create new perspectives by sharing an inspiring vision of hospitality that is relevant to a variety of sectors. At management seminars and executive committee meetings, he sheds unique light on the values of hospitality and how they can be applied to customer relations or team management, whether in the hotel industry, the health sector, financial services, banks, shops, care centres, etc.
Exploring trends in hospitality and linked to the theme of leadership, Delporte Hospitality helps managers and decision-makers to grasp the current expectations of customers and staff, while guiding them on how to create a memorable experience that goes beyond mere service. Using concrete examples, he demonstrates how hospitality values can be applied in innovative ways that are aligned with the history of hospitality. This includes reinterpreting traditions and integrating modern approaches to meet today’s demands and preferences.
Beyond imparting knowledge, a hospitality speaker inspires a shared vision of excellence and customer focus, bringing a deep understanding of the essential values that transcend sectors and meet the contemporary challenges of today’s businesses.
Some examples of conference themes…
A cross-section of hotels and hospitality in hairdressing salons and beauty salons
Luxury hotels, a model for customer amazement
Major trends in the hotel industry
The art of hospitality
Leadership and hospitality management
The quest for meaning: do we have to go through difficult trials to reach the best version of ourselves?
The hotel industry of tomorrow is already here

Photo credits by Rene Terp