Hotel & hospitality speaker

Expert lecturer in Hospitality, more than 250 lectures

2021 & 2022: Best hotel industry speaker Luxlife Magazine

2024 Top 10 Hospitality influencers in the world according to the International Hospitality Institute (USA).


In a sector where the customer experience and the art of entertaining are at the heart of success, the role of hotel speaker takes on its full meaning. The mission of a hospitality speaker is to share knowledge, inspire professionals and convey a vision that reflects the sector’s core values.

Laurent Delporte’s talks provide participants with valuable expertise and help them to cultivate quality hospitality. Thanks to his lectures, an expert can guide teams towards a more accomplished hospitality and help them overcome limiting thoughts that could slow down innovation or the adoption of new trends.

A speaker on hospitality issues plays a crucial role in training and raising awareness among teams. He or she passes on hospitality standards and helps professionals to adopt best practice in terms of service and customer relations. Beyond simple training, the aim is to pass on a passion for hospitality and customer satisfaction. By sharing techniques and inspiring stories, the speaker helps to create a link between the values of the establishment and the experience offered to customers.


A Master Speaker has the power to transform limiting thoughts and create new perspectives by sharing an inspiring vision of hospitality that is relevant to a variety of sectors. At management seminars and executive committee meetings, he sheds unique light on the values of hospitality and how they can be applied to customer relations or team management, whether in the hotel industry, the health sector, financial services, banks, shops, care centres, etc.

Exploring trends in hospitality and linked to the theme of leadership, Delporte Hospitality helps managers and decision-makers to grasp the current expectations of customers and staff, while guiding them on how to create a memorable experience that goes beyond mere service. Using concrete examples, he demonstrates how hospitality values can be applied in innovative ways that are aligned with the history of hospitality. This includes reinterpreting traditions and integrating modern approaches to meet today’s demands and preferences.

Beyond imparting knowledge, a hospitality speaker inspires a shared vision of excellence and customer focus, bringing a deep understanding of the essential values that transcend sectors and meet the contemporary challenges of today’s businesses.


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Photo credits by Rene Terp