- Toutes les catégories
- Architect hotel AMO 2
- Art of Welcoming and Guest experience 140
- Hospitality project management architect 63
- Hotel & hospitality speaker 3
- Hotel advice 1
- Hotel audit/Mystery shopper 20
- Hotel coaching training 1
- Hotel consulting 22
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- Hotel Strategy 62
- Interview 59
- Non classifié(e) 24
- The art of entertaining and the customer experience 1
- Training & Coaching 11
Digital Technology at Six Senses Hotels & Resorts
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]
Digital Technology at the Mandarin Oriental
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
Wellness and Health at Six Senses Hotels
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One theme that is particularly dear to my heart is sustainability and wellness. Let’s not forget that, […]
Digital Technology at TAJ Hotels
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
Rosewood, luxury hotels news
I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. I’ll present an update from Rosewood hotel. I met Robert Cheng, Vice President – Brand Marketing and Communications. Rosewood opened the iconic hotel de Crillon in Paris Hotel de Crillon […]
New Developments Announced by LVMH
During my time at the latest 2017 edition of the ILTM Conference in Cannes, I had the pleasure of attending LVMH’s annual announcement of the group’s latest news and developments in their hotel projects. It is always exciting to take part in a tradition that sees this heritage-bound French luxury group reveal their plans on […]
Digital Technology at Peninsula Hotels
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
Nicholas Clayton, CEO of Capella Hotels
Every so often, I get the chance to discover amazing hotel brands that draw me into their unique brand vision. Capella Hotels is one of these. With brands including Solis Hotels and the destination spa brand Auriga in addition to Capella Hotels and Resorts, Capella is hoping to have as many as forty luxury hotels […]
Digital Technology in Small Luxury Hotels of the World
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
The Art of Welcoming at Small Luxury Hotels
Small Luxury Hotels is a collection of luxury boutique hotels around the world bound by a common desire to provide each guest with a one-of-a-kind experience. They are distinctive in the highly competitive nature with which they select the hotels that they welcome into their portfolio; every year, over 1,000 hotels apply, and only around […]
New Developments in the Middle East Announced by the Mandarin Oriental
I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations […]
Small Luxury Hotels of the World and the Age of Online Booking
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]
Traveling and the Art of Welcoming: Jet Tours
Traveling and Selecting a Hotel Interview with Margaux Pellegrino, Area Director of the Indian Ocean and Head of Jet Tours’ ‘Signature Collection Exception’ I recently had the pleasure of taking part in a press trip organized by Jet Tours in Scotland. I was thus able to discover all the steps involved in preparing a travel […]
Laurent Delporte
Laurent Delporte A man of engagement and experience, Laurent was one of the founders of the European Youth Parliament France (PEJ-France). After graduating from HEC Paris in 2001, he became the Head of development and communication of HEC Entrepreneurs, before going on to join Accor in 2004 to work on the strategic repositioning of the […]
The War of the Palaces: Dream vs. Reality
Rivalry Among the ‘Newest’ Palaces in Paris A little competition is always healthy and, when done right, usually leads to better client service. When I think about the situation over the last 15 years, it’s worth noting that the Park Hyatt was the first to establish itself (2002) and begin disrupting codes by offering a […]
The Art of Welcoming at Oberoi Hotels
Please find here bellow my interview with Kapil Chopra, the CEO of OBEROI hotel. Please note that he quits the company to become full time entrepreneur. How do you envision the hotel of the future, in 5 or 10 years? How are you preparing the new generation of hotels? The hotel of tomorrow is going […]
A Conversation with Frank Marrenbach, CEO of Oetker Collection
Discovering the Oetker Collection I had the pleasure of visiting the marvelous and mythical city of Baden-Baden in Germany. This is a city rich in history, tradition, and nature. It is a holiday resort and a thermal station in the middle of the Black Forest. The German word ‘Baden’ means ‘baths’ and stands in reference […]
The Art of Coming Together at the Plaza Athénée
The Plaza Athénée and Its Salons The reception rooms at the Plaza Athénée have recently been renovated, and a new ballroom has even been constructed. Upon visiting the ballroom, you will feel like it has always been there. It certainly stacks up to the image of the hotel. This room, which spans 150 square meters and […]
Digital Technology and Hotels
The Inevitable Development of Digital Technology in Hotels Since their arrival, digital technology and the Internet have transformed our ways of life and our ways of consuming, as so often happens with the arrival of such progress. It has been this way, and it remains inevitable. Luxury hotels cannot close their eyes on digital transformations […]
The French Art of Welcoming in Hotel Spas
Is there such a thing as a French legitimacy and vision of the spa? It’s a legitimate question to ask. France has so many talents and creators. So yes, France is legitimate for creating its own vision of the spa, even if it is at the origin of this concept. France has the capacity to […]
Interview with Monsieur Zuber, One&Only
The Art of Sublimating Luxury Hotels I’ve been lucky to discover numerous One&Only Hotels, especially two in Dubai and one in Mauritius. The One&Only Dubai Palm is a sumptuous establishment, an oasis of calm between the Palm and Dubai Harbor. This interview with Monsieur Philippe Zuber, President of One&Only Resorts will allow you to better discover […]
