Author: Laurent delporte

Performance in Luxury Hotels: The Social Dimension of the Plaza Athenée

The Plaza Athénée, a Place for Living The Plaza Athénée has recently been expanded and partially renovated following 10 months of work. “If we have endeavored to expand the Plaza Athénée, it is in an attempt to continue the venture we originally began 100 years ago,” explains General Manager François Delahaye, in order to keep it a thoroughly […]

Speaking with Jean-Philippe Nuel

Jean-Philippe Nuel In conjunction with Journal des Palaces, I co-organized a round table around the theme of “Shifts in Renovations at High-End and Luxury Hotels.” Jean-Philippe Nuel, interior designer and head of the architectural agency Agence Nuel, Olivia Putman, designer and director of Studio Putman, and Max Flageollet, director of Ligne Roset Contracts, were invited to take part […]

Alain Dominique Perrin: the French art of welcoming

What is your view on the French art of welcoming? It’s a true French tradition. France has always been a country that has drawn the attention of the rest of the world, including the English, who have developed their own art of welcoming. But it’s important to remember that many English people are descended from French families. In […]

How to renovate a bar ?

The bar During my visit to the Plaza Athénée in 2014 after the renovation of the hotel, I had the pleasure of meeting and speaking with head bartender Thierry Hernandez. He works now in another hotel in Paris. The decor of the bar of the Plaza has been redesigned, giving way to a completely different […]

Equip'Hotel

Room studio at EQUIPHOTEL

Stella Cadente and Florian Claudel Under the artistic direction of Thierry Virvaire, six different architects have designed six hotel rooms to showcase the latest trends and innovations in the hotel industry (EQUIPHOTEL). Today, I present to you the work of Stella Cadente and Florian Claudel (see photo below). Ever faithful to the codes that have […]

A container for holding a luxury hotel room

A new concept in luxury hotels Are you eager to live out a new hotel room experience? I invite you to discover the concept of “Sleeping Around,” which corresponds to a room in a 4-star hotel, but one housed in a container for the meager cost of 200 euros. This is a portable room that conducts itself in […]

Abderrahmane Sissako

Abderrahmane Sissako: The Art of Welcoming in Africa

Abderrahmane Sissako: The Art of Welcoming in Africa Abderrahmane Sissako, President of the Cinéfondation Jury and Short Films, Shares his Vision of the Art of Welcoming in Africa. I had the pleasure of participating in the Hostelya forum in the city of Saint-Louis in Senegal in the company of Abderrahmane Sissako. Over the course of […]

Hotels and Superstitions

The fears that worry clients : hotel superstition Here’s a rather unconventional subject—though one that, based on stories from hotel employees, does not go unnoticed. I myself remember several clients who explicitly refused to sleep on the 13th floor of the Sofitel Paris Porte de Sèvre. All very well, as it, in fact, did not […]

job well done

The secret of a job well done

A job well done Question to the Hotel GM Majestic Cannes : Pierre–Louis Renou Each employee is an ambassador of his hotel and the promise of expected services. What actions do you put in place to involve your team in the success of the customer experience? How do you motivate them so that they give the […]

4 and 5 star hotels in Beijing…

A Stay in Beijing I have just come back from Beijing, where I participated in the China Incentive, Business Travel & Meetings Exhibition (CIBTM) as a Hosted Buyer. I was one of three French buyers. There were 400 exhibitors, primarily of Asian origin. I was thus able to establish numerous contacts in Asia and the Pacific in various hotels […]

majordome

French Art of Welcoming and Traditions

French art of welcoming Over the course of the centuries, France-with its rich history, traditions, and taste for magnificence—has developed an architectural expertise within hotels that has allowed it to cultivate its art of welcoming. What is your own definition or view of this French art of welcoming? What characterizes it? What influences do you bring to it? France […]

Hotel Majestic

Hotel Majestic Barrière: “The French Art of Welcoming”

“French Art of Welcoming” Meet Pierre-Louis Renou, GM Hotel Majestic Barrière What is your business approach to the French “art of welcoming”? Do you think that the French “art of welcoming” is a differentiating factor for luxury hotels? What are the values that you emphasize when you welcome your customers? What experiences do you deliver? What […]

Alain Ducasse : “My Hotel Restaurants”

Alain Ducasse I interviewed Alain Ducasse, when he was the chef of the restaurant Plaza Athénée who oversees the cuisine of this Palace and balances it around these three themes: Restaurant offerings in luxury hotels The French art of welcoming The art of the table: tableware I invite you to read about his responses and […]

123 Sébastopol Hotel

123 Sébastopol Hotel….

123 Sébastopol Hotel….Spend a Night in the  World of a Cineaste These days, I devote all of my articles to the notion of being away from home at a hotel. Today I’d like to present to you the 123 Sébastopol Hotel Paris, which illustrates precisely this theme of being far from home. Clients are always […]

Accor hotel renovation project

The luxury hotel industry and hotel renovation project We pick up our conversation with Fanélie Gaffinel, Design Director at Accor Group. Last time she described to us the guiding principles that define Sofitel, and today Fanélie shares more about the cultural heritage and personal philosophies that inform her unique architectural vision. What first brought you to […]

JW Marriott & Ritz Carlton Beijing

JW Marriott & Ritz Carlton I recently came to learn about the Ritz-Carlton and the JW Marriott, where I spent the night in Beijing. These two hotels are located beside each other in the thriving commercial district of Chaoyang. It is an ideal location, whether you are traveling on business or for pleasure. The Ritz-Carlton is a traditional […]

Philippe GOMBERT Relais & Châteaux

Interview with Philippe Gombert, President of Relais & Châteaux

Interview with Philippe Gombert, President of Relais & Châteaux  I invite you to discover my interview with Philippe Gombert, President of Relais & Châteaux, on the French art of welcoming in Relais & Châteaux. LD: Relais & Châteaux is a brand that was created in 1941 in France, where it draws its origin, its traditions, and its style. […]