Kempinski Geneva I present to you Thierry Lavalley, General Manager of the Grand Hotel Kempinski Geneva. A lover of cultures and civilizations, human relationships, voyages and traditions, it was at a young age that Thierry Lavalley chose to enter the hospitality industry—above all, out of passion. A graduate of the Lausanne Hotel School in Switzerland, he began his career […]
The Diwi Program Lucien Barrière group wins best initiative in client experience from Worldwide hospitality awards. The proliferation in client points of contact due to the rapid development of the Internet and the advent of social networks, as well as the increasingly influential role of children in families, has led Lucien Barrière Group to rethink their marketing approach […]
Haute couture hotels : “Away from home” with Isabelle Miaja Back in January, I had the pleasure of conducting a roundtable at the Maison & Objet Salon around the theme “Haute Couture Hotels,” in the presence of Isabelle Miaja (architect-designer), Geoffray Maugin (Marketing Director of Sofitel), and Giovanna Golnelli (Marketing Head of Fendi Maison). We addressed various themes and […]
Hyatt Regency The Hyatt brand holds a presence across over 50 countries and offers more than 550 hotels, resorts, and residences, under 10 different labels. It can all easily get confusing. I hope to regularly offer you a chance to gradually discover their principal labels through my site. Today I present to you Hyatt Regency Hotels. Hyatt Regency […]
Health Comes First During the latest SuccessFood conference, three of the biggest issues facing restaurants today were laid out before industry experts. Let’s consider the issue of health. Clients these days are increasingly looking to eat healthily. Sanitary conditions in France and other various countries have helped consumers avoid numerous problems. And diners are increasingly demanding the origins […]
We all know The Buddha-Bar by name, but perhaps a bit less their hotels. The group owns over fifteen restaurants around the world and currently boasts three 5-star hotels, including one in Paris. I recently had the pleasure of visiting the Buddha-Bar in Paris, and I can say that I very much admired it. The architect has designed some […]
Relais & Châteaux and its architecture I invite you each day of this week to discover my interview with Philippe Gombert, President of the brand Relais & Châteaux, around the French art of welcoming and Relais & Châteaux. From an architectural point of view, your hotels are often very different, whether from one hotel to the next or […]
How to transform staff personnel into brand ambassadors? The first challenge is to transform staff personnel into brand ambassadors in order to develop a reliable community of loyal followers. An ambassador is effectively someone who is engaged, influential, and passionate about the brand. In other words, he or she promotes the brand on his/her own initiative or as a way […]
I recently encountered Dominique Desseigne at Fouquet’s in Paris. I was delighted to run into him and learn about his vision of the art of welcoming. We also touched on the renovations in progress in Barrière Hotels. What is the French Art of Welcoming for you and for Barrière Hotels? It is to give one’s heart to the […]
Suites Designed To Make You Feel at Home For over fifteen years, the hotel has relied upon the work of one interior designer for the continual renovations of their suites and rooms (which today number at 54 and 154, respectively). In this manner, Marie-José Pommereau has designed the hotel’s new suites in continuation of her work for the hotel. […]
Meeting with Stéfany and Jean-Pascal Phélippeau I had the pleasure of discovering the Château des Tourelles Hotel (****) and its affiliated Thalassotherapy Center—Relais Thalasso—located in the Bay of La Baule. The history of the site is a very interesting one. At one time, it was a center for holiday resorts where parents sent young children who were sickly […]
Buddha-Bar Hotel Today I invite you to meet Buddha-Bar co-founders Tarja Visan and Raymond Visan, of George V Entertainment Group—the same group that has launched such establishments as Barfly, Buddha-Bar, and Barrio Latino and continues today to develop spas and hotels. You have recently opened up a hotel in Paris. Can you present it to us? What concept are you […]
Meet Christophe Hache, the head Chief of Hotel de Crillon, a Rosewood hotel Since the interview, Christophe Hache left the Hotel de Crillon and he works for his own restaurant. Is French gastronomy still a standard of reference for the rest of the world? Take the example of pastries. In France, I find that we’ve always […]
Update After the departure of multi-starred chef Alain Ducasse from the Plaza Athénée, Jean Imbert will succeed him at the head of the kitchens of the palace since July 2021. Revealed by the cooking show Top Chef broadcast on M6 in 2012, he is in charge of the hotel’s six restaurants, namely the Table Gastronomique, the Cour […]
The Grand Hyatt Label Grand Hyatt is just one of the many offerings available under the Hyatt Group. Present across over 50 countries, the Hyatt brand boasts more than 550 hotels, resorts, and residences under 10 different labels. It can all get confusing very quickly. Therefore, I hope to regularly offer you a chance to gradually discover their […]
Innovation within Relais & Châteaux I invite you each day of this week to discover my interview with Philippe Gombert, President of the brand Relais & Châteaux, around the French art of welcoming and Relais & Châteaux. What actions have you put in place these last few years in your hotels that have changed the quality of your […]
Meet Pierre Gagnaire : When you open a restaurant in a foreign country, do you bring a French touch to the establishment? What are the codes that you rework? I try as much as possible to deliver my point of view when I’m developing the concepts for my restaurants. For instance, in Seoul, we designed a restaurant where I exercised […]
Press Release for Hotel Baume I present to you the press release for Hotel Baume, which has recently opened its doors and changed its name from the Jardin de l’Odéon Hotel. I found myself highly intrigued by the approach of the architects in the renovation of this hotel. For the hotel décor, they took inspiration from 6 different […]
Suite 305 by Hichan Lahlou Today I’d like to present you with the concept for Suite 305, which has been developed under the care of Hicham Lahlou. I am very grateful to Hicham Lahlou, who was gracious enough to provide some thoughtful answers to a few questions. Over the course of the centuries, France—with its rich history, […]
A Conversation with Christopher Hache, Head Chef at Hotel Crillon, a Rosewood hotel In March of 2013, the Crillon closed its doors for large-scale renovation work. I recently met with Christopher Hache, the head chef of the hotel’s restaurants, to discuss the steps he has taken to prepare for the re-opening of the hotel (under the new management of the Rosewood […]
The world of hospitality is a vast one. There exist various categories of hotels according to designated stars, diverse styles, sizes, etc. In addition to hotels, you can also have hotel residences, which are not exactly hotels, but resemble them in several ways. I recently visited Frasers Hospitality Residence, which has just been renovated along the Avenue des Champs-Elysées […]
