“Being Away at a Hotel” With Alexis Tricoire Up until only a few years ago, clients largely sought out hotels that made them feel at home. Today, the circumstances have changed. The client, who has now become an experienced traveler and a well-informed connoisseur of hotels, is increasingly in search of being transported ‘elsewhere,’ an experience […]
The Unique Character of the St Regis Mauritius I recently spoke with Rocco Bova, when he was the General Manager of the St Regis Hotel in Mauritius, which belongs to the Starwood Group. This very fine hotel has just opened its doors, and two years in, I found the occasion to talk with Rocco Bova […]
Meet John Licence, Continental Brand Leader – Europe – Autograph Collection What characterizes your brand Autograph Collection in terms of construction and design? How do you select the hotels? How do you embody the spirit of the Autograph collection brand? Can you give us an example? The Autograph Collection marketing tag line is ‘exactly like nothing else’ and […]
Art of welcoming What is your business approach to the French art of welcoming? Do you think that the French art of welcoming is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? French elegance is at the heart of Sofitel and is also, in my opinion, at […]
A Discussion with Anne-Sophie Pic As a partner for the Fête de la Gastronomie 2015, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant. What are the keys […]
Kempinski Hotel Ishtar Dead Sea by Sébastien Mariette, General Manager Kempinski Hotel Ishtar Dead Sea. What is your business approach of “the Art of Welcoming”? Do you think that French “art de recevoir” is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? Our mission at Kempinski hotel […]
Flowers in Hotels It is a touch of luxury tradition to be met with a resplendent arrangement of flowers upon entering a hotel. For the Royal Monceau, this forms a centerpiece that the hotel revisits every few months with the help of skilled artists. (I invite you to rediscover my article featuring Sylvie Maréchal, who was responsible for […]
About NH Collection Meet Laurent Heras Guerquin, the previous GM at NH Hotel collection What is your take on the French art of welcoming? Do you think that the French art of welcoming is a distinguishing feature in the international hotel industry? I am French, and my mother is French…so I don’t see the art of welcoming as […]
Interview with Edouard François, the architect behind the design of Fouquet’s Barrière Paris Hotel. What inherited expertise have you reinterpreted in your project for the Fouquet’s Barrière Hotel? At Fouquet’s, we faced an ensemble of seven buildings constructed in both true and faux Haussmann-style and a building dating from the 70s that formed a near-complete island in the Triangle […]
The hotel franchise in luxury: Towards the evolution of a concept At the end of the day, creating a successful network of franchises in the luxury hotel industry comes back to offering quality services that align with the identity of an establishment that is unique, rather than generic. In other words, they should appropriately and respectfully utilize the attributes […]
Katy Horovitz: Rethinking Event – Hospitality with Châteauform I recently had the privilege of speaking with Katy Horovitz, who founded Châteauform in 1996 with her husband Jacques. Working closely together, this couple of hospitality welcomes business conferences and seminars into residential venues thoughtfully designed to maximize their participants’ sense of business and pleasure. Perhaps nothing says it better than […]
Biarritz, where else ? I’ve just come back from an event called “The Pro-Atlantic Meeting” held in Biarritz by Meet and Com. It was a chance to discover new destinations for holding events on the Atlantic Coast. Biarritz has repositioned itself as a major site for the planning of professional occasions of both national and wider public scope, […]
Fanélie Gaffinel Following the success of our first conference in January 2013 on the changes in luxury hotel renovations under the involvement of Studio Putman, Jean-Philippe Nuel, and Max Flageollet, I had the pleasure of working with Journal des Palaces to organize a second conference on hotel renovation at the Salon Maison et Objets. I was able to discuss the concerns […]
Meet Dominique Desseigne .. What are some future projects for the Barrière Group? Do you have plans for developments abroad? At the moment, we are focusing our efforts on some work that we’ve taken on at Courchevel, but after that, we will also go after developments in the Middle East. As for Baule, we have […]
Interview with Marie-José Pommereau What is your perception of the French art of welcoming? What is the source of inspiration in your work at the Plaza Athénée? If the art of welcoming at the PLAZA ATHÉNÉE has greatly evolved in the last ten years, it is thanks to François Delahaye and Laurence Bloch, who fulfill their roles as hosts wonderfully. […]
Shortened Meal Times During the latest SuccessFood salon, three issues facing restaurants today were laid out before industry experts. Let’s consider the issue of shortened meal times. This is certainly not a new phenomenon, since we’ve always been running after time. 5-star hotels and Palaces have to be able to offer a variety of restaurant options for their clients: […]
Tiara Château Hotel Mont Royal In need of some calm and nature? I present to you the Tiara Château Hotel Mont Royal Chantilly. Built in the 18th century, this hotel is located on the hills of the magnificent Forest of Chantilly, right by Paris and Charles de Gaulle Airport. The castle is an extraordinary retreat site for planning […]
The Plaza Athénée and Its History I invite you to discover several articles on the renovation of the Plaza Athénée in Paris. It ranks among the most beautiful and iconic Palaces in Paris, and it is a place that I hope you will gradually come to discover each day for the next two weeks. I begin by presenting […]
Denis Courtiade, president of O’service Interview with Denis Courtiade, Director of Restaurant Jean Imbert at the Plaza Athénée I recently encountered a preeminent figure of the Parisian hotel industry: Denis Courtiade, the Director of Restaurant Jean Imbert at the Plaza Athénée. I had the pleasure of meeting both him and his team in action. I invite you to learn […]
An encounter with architect Edouard François, who took part in the construction of Fouquet’s Barrière Paris. What is the specialty of your agency? What characterizes your work? Can you tell us about your proudest achievements that will allow us to better understand your philosophy? What hotel projects have you worked on? I am largely known for representing green architecture […]
The Lancaster Hotel Changes are in full swing at the Lancaster Hotel in Paris. To complete the renovation of rooms and suites that took place in February 2012, the Lancaster Hotel has recently furnished a new look to its gastronomic restaurant, La Table du Lancaster. Elegantly arrayed in tones of taupe, gold, and sand, the decor in La […]
