Author: Laurent delporte

Kenpinski

Kempinski Hotel Ishtar Dead Sea

Kempinski Hotel Ishtar Dead Sea by Sébastien Mariette, General Manager Kempinski Hotel Ishtar Dead Sea. What is your business approach of “the Art of Welcoming”? Do you think that French “art de recevoir” is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers?  Our mission at Kempinski hotel […]

entrée fleur

Flowers Revisited in the Hotel Lobby

Flowers in Hotels It is a touch of luxury tradition to be met with a resplendent arrangement of flowers upon entering a hotel. For the Royal Monceau, this forms a centerpiece that the hotel revisits every few months with the help of skilled artists. (I invite you to rediscover my article featuring Sylvie Maréchal, who was responsible for […]

Edouard François

How to design an hotel ?

Interview with Edouard François, the architect behind the design of Fouquet’s Barrière Paris Hotel. What inherited expertise have you reinterpreted in your project for the Fouquet’s Barrière Hotel? At Fouquet’s, we faced an ensemble of seven buildings constructed in both true and faux Haussmann-style and a building dating from the 70s that formed a near-complete island in the Triangle […]

laurent delporte - Hôtel Thoumieux salle à manger

The Evolution of the Hotel Franchise

The hotel franchise in luxury: Towards the evolution of a concept At the end of the day, creating a successful network of franchises in the luxury hotel industry comes back to offering quality services that align with the identity of an establishment that is unique, rather than generic. In other words, they should appropriately and respectfully utilize the attributes […]

l'art de recevoir

Hospitality with Châteauform

Katy Horovitz: Rethinking Event – Hospitality with Châteauform I recently had the privilege of speaking with Katy Horovitz, who founded Châteauform in 1996 with her husband Jacques. Working closely together, this couple of hospitality welcomes business conferences and seminars into residential venues thoughtfully designed to maximize their participants’ sense of business and pleasure. Perhaps nothing says it better than […]

Biarritz, where else ?

Biarritz, where else ? I’ve just come back from an event called “The Pro-Atlantic Meeting” held in Biarritz by Meet and Com. It was a chance to discover new destinations for holding events on the Atlantic Coast. Biarritz has repositioned itself as a major site for the planning of professional occasions of both national and wider public scope, […]

Envisioning Sofitel with Fanélie Gaffinel

Fanélie Gaffinel Following the success of our first conference in January 2013 on the changes in luxury hotel renovations under the involvement of Studio Putman, Jean-Philippe Nuel, and Max Flageollet, I had the pleasure of working with Journal des Palaces to organize a second conference on hotel renovation at the Salon Maison et Objets. I was able to discuss the concerns […]

décoration chambre plaza

Interior Designer of the Plaza Athénée

Interview with Marie-José Pommereau What is your perception of the French art of welcoming? What is the source of inspiration in your work at the Plaza Athénée? If the art of welcoming at the PLAZA ATHÉNÉE has greatly evolved in the last ten years, it is thanks to François Delahaye and Laurence Bloch, who fulfill their roles as hosts wonderfully. […]

restauration

Restaurants and Luxury hotels: Shortened mealtimes

Shortened Meal Times During the latest SuccessFood salon, three issues facing restaurants today were laid out before industry experts. Let’s consider the issue of shortened meal times. This is certainly not a new phenomenon, since we’ve always been running after time. 5-star hotels and Palaces have to be able to offer a variety of restaurant options for their clients: […]

Plaza Athénée

The History behind the Plaza Athénée

The Plaza Athénée and Its History I invite you to discover several articles on the renovation of the Plaza Athénée in Paris. It ranks among the most beautiful and iconic Palaces in Paris, and it is a place that I hope you will gradually come to discover each day for the next two weeks. I begin by presenting […]

denis courtiade et le métier du service

Careers in Service by Denis Courtiade, Plaza Athénée

Denis Courtiade, president of O’service Interview with Denis Courtiade, Director of Restaurant Jean Imbert at the Plaza Athénée I recently encountered a preeminent figure of the Parisian hotel industry: Denis Courtiade, the Director of Restaurant Jean Imbert at the Plaza Athénée. I had the pleasure of meeting both him and his team in action. I invite you to learn […]

green architecture

Green Architecture

An encounter with architect Edouard François, who took part in the construction of Fouquet’s Barrière Paris. What is the specialty of your agency? What characterizes your work? Can you tell us about your proudest achievements that will allow us to better understand your philosophy? What hotel projects have you worked on? I am largely known for representing green architecture […]

Lancaster

The Lancaster Hotel – New Ways of Welcoming

The Lancaster Hotel Changes are in full swing at the Lancaster Hotel in Paris. To complete the renovation of rooms and suites that took place in February 2012, the Lancaster Hotel has recently furnished a new look to its gastronomic restaurant, La Table du Lancaster. Elegantly arrayed in tones of taupe, gold, and sand, the decor in La […]

concierge

Meeting with the Concierge of the Plaza Athénée

The Concierge Goes up Against the Latest Technology I had the pleasure of interviewing Jérome Poret, the head of concierge services at the Plaza Athénée, who skillfully presides each day before the clients of the hotel to respond to their every needs and requests—a true daily challenge for Jérome and his entire team. 1. The Plaza Athénée has just reopened […]

Rooftop Hives at the Hyatt Madeleine Hotel

The Hyatt Madeleine’s Commitment to Sustainable Development I recently had the pleasure of visiting the Hyatt Paris Madeleine Hotel in the 8th arrondissement, located beside the head office of my business. It is a charming boutique hotel, with 86 rooms spread out over seven stories. It boasts a bar, in addition to two restaurants led by an incredible chef […]