Tag: comfort

Repositioning a hotel: the example of the Hôtel Baume

Today, I’d like to share with you a beautiful encounter I had in 2016. Sylvia Harrault is a well-known figure in the hotel industry. She is very involved with the AICR association and its hotel. She always has good ideas for her customers. I recommend his hotel for an excellent stay just a stone’s throw […]

Renovating the bar at the Plaza Athénée 2014: how to rethink the customer experience in a Parisian palace

Renovation of the Plaza Athénée bar, meeting with Patrick Jouin and Sanjit Manku inn 2014 The renovation of a palace is never limited to an aesthetic transformation. She takes an in-depth look at the way a place welcomes, serves and creates emotion. At the heart of the Plaza Athénée Hotelthe renovation of the bar by […]