Fine hotel dining of the future: Towards a community approach, interview with chef Thierry Marx
Thierry Marx, Chief Executive & Restaurant Director of the Mandarin Oriental, Paris, is also an involved member of his community. He actively works on shaping the future of restaurant dining, going between a return to the basics and innovation. As sponsor of the 2018 edition of EquipHotel, he serves as the ambassador to a necessary […]
Langham Hotels, art of welcoming
I recently had the privilege of meeting with Stefan Leser, CEO of Langham Hotel and we’ve shared our hotel vision during the ILTM show: What differentiates Langham Hotels from other hotels? One thing that is unique is our club lounge. I almost don’t like the words ‘Club Lounge’ because a lot of people claim to […]
Iconic hotel
It’s a such a pleasure to present Ralph Radtke, a man with nearly 40 years in the hotel industry across 15 different countries to his name, is a sizeable reference guide for this industry. Following a noteworthy career path as General Manager of Sofitel, Director of Operations in Accor Hotels in Luxembourg and a nomination […]
Langham Group hotel
Meet a great entrepreneur : Stefan Leser – CEO of Langham I met with the CEO of Langham Hotels during the ILTM show. I’ve stayed in a Langham Hotel in Shanghai: a beautiful hotel in the French Concession area of the city. Where are Langham Hotels located, and what are the upcoming developments for the […]
The Negresco and the art of renewal
The reputation of the Negresco precedes it. Since it opened its doors in 1912, this Niçoise Palace has climbed to the summit of the hotel industry and has made a place for itself in the highly exclusive club of the jewels of French hotels. By any measure, the hotel had surely found the recipe for […]
The future of hospitality
I recently met with François Delahaye, General Manager of the Dorchester Collection. Like a fine symphony maestro, he leads the hotels in the Collection: Plaza Athénée, the Meurice in Paris, The Dorchester in Londres, The Beverly Hills Hotel and the Bel-Air Hotel in Los Angeles, Hotel Principe di Savoia in Milan, the Coworth Park […]
The Art Of welcoming
The Art Of welcoming The art of welcoming in the Middle East and in Asia does not follow local customs, but instead prioritizes a highly international approach. What is your view on the French art of welcoming? In France, 90% of the products that I serve are French. And yet, when I look at the […]
Hotel Borgo Egnazia
Interview with Aldo Melpignano, General Manager of Hotel Borgo Egnazia On a recent trip to Hotelspa Forum, I had the privilege of meeting with Aldo Melpignano, who helped me discover Hotel Borgo Egnazia. Located in Puglia in Italy, Hotel Borgo Egnazia has created an authentic art of welcoming to help people achieve wellness and discover […]
Hotel Martinez in Cannes, a tale of reinvention
In May 2018, the iconic Hotel Martinez reopened its doors following 18 months of work, including 4 months in which the establishment was closed to the public. This construction work entailed a true rebirth for this iconic hotel, which has been in service since 1929. A new positioning, new image, new brand: this is an […]
Meet a great hotel entrepreneur !
I recently had the privilege of meeting with Sir Rocco Forte, the paterfamilias behind the luxury hotel group under his name: Rocco Forte Hotels. He helped me discover the unique art of welcoming at Rocco Forte Hotels. Many affluent travelers now want more in a hotel. They want some expertise on the destination and the […]
Trump Hotels
I was recently at ILTM, which brings together many of the finest hotel groups from around the globe. At the occasion, I was able to discover Trump Hotels. What is the history behind the brand? Our first hotel in our portfolio was Trump Central Park in New York. It’s been open for 21 years now. […]
François-Régis Simon, General Manager of the Four Seasons Grand Hotel du Cap-Ferrat (France)
How do you envision the future of luxury? The habits of our clients change very often. The strength of a brand or a company is to adjust very quickly and be very agile. In order to do so, you first need to grasp the expectations of the guest, meaning you need to spend some time […]
The Art of Welcoming in Japan – O’Service
Service Professions: “Japan and Service” in Partnership with the association O’Service This organization led by Denis Courtiade is devoted to restoring meaning and value to service careers. The organization holds as its objective to unite agents working in the French service profession to better advise service professionals of today and the future. Today I’d like […]
ART OF LIVING AND FRENCH REFINEMENT IN PARIS
The art of welcoming guest … Welcoming friends, family, clients, partners—all of these form occasions for an exchange of sensual and intellectual pleasures that, in France, bring out the best in standards, beauty, refinement, rituals, and sophistication, not to mention lightheartedness, excellence, and courtesy. This page is aimed at sharing the various codes, customs, signs, […]
Managing a Palace
The staff team: The heart of the Palace Experience I recently met with François Delahaye, General Manager of the Dorchester Collection. Like a fine symphony maestro, he leads the hotels in the Collection: Plaza Athénée, the Meurice in Paris, The Dorchester in Londres, The Beverly Hills Hotel and the Bel-Air Hotel in Los Angeles, Hotel […]
Preferred Hotels
Interview with Lindsey Ueberroth She is the Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic global hospitality brand, a preferred partner for independent hotels, and a trusted […]
What does French luxury mean for high-end hotels?
Is there such a thing as a distinctly French style of hospitality? It was around the 19th century that the first Palaces appeared. In Paris, Hotel Meurice ranks among the oldest (it was established in 1835). In the 19th century, it was the only hotel available for welcoming wealthy travelers in Paris until the […]
What is a Palace in France?
Compared to the past, our lifestyles tend to undergo change more rapidly. The trend of the moment quickly becomes outdated. The codes that are in one day are replaced the next. What was true two years ago is no longer true today—and particularly so in the world of luxury hotels. Globalization has imposed its standards […]
Kempinski, a luxury brand ..
Xavier Destribats, Chief Operating Officer at The Americas at Kempinski Hotels Xavier Destribats oversees operations in The Americas, a fast-growing region of strategic significance for Kempinski, as a Member of the Management Board of Kempinski Hotels SA. In this role, Xavier has dual responsibility: on the one hand, strengthening the company’s position and building momentum in […]
WorldHotels
I’ve meet Josh Lesnick when he was the president and CEO of Associated Luxury Hotels, the parent company of Associated Luxury Hotels International (ALHI) and WorldHotels. He left the company to pursue other options. He is a 30-year-plus hospitality industry veteran ! Can you introduce WorldHotels? We operate two businesses. First we have WorldHotels, which has a nice luxury […]
Advice for students to wish to enter the hospitality industry
I recently had the privilege of meeting with Ralph Radtke and we’ve shared our hotel vision during the ILTM show. He was named General Manager of the Ciragan Palace Kempinski a few years ago. Do you have any advice for students to wish to enter the hospitality industry? If you decide to go into this great […]
