- Toutes les catégories
- Art of Welcoming and Customer experience 140
- Corporate hospitality audit 22
- Hospitality project management architect 63
- Hotel & hospitality speaker 1
- Hotel audit/Mystery shopper 1
- Hotel consulting 23
- Hotel speaker 1
- Hotel Strategy 58
- Interview 61
- Non classifié(e) 7
- Training & Coaching 11
Preferred Hotels
Interview with Lindsey Ueberroth She is the Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic global hospitality brand, a preferred partner for independent hotels, and a trusted […]
What does French luxury mean for high-end hotels?
Is there such a thing as a distinctly French style of hospitality? It was around the 19th century that the first Palaces appeared. In Paris, Hotel Meurice ranks among the oldest (it was established in 1835). In the 19th century, it was the only hotel available for welcoming wealthy travelers in Paris until the […]
What is a Palace in France?
Compared to the past, our lifestyles tend to undergo change more rapidly. The trend of the moment quickly becomes outdated. The codes that are in one day are replaced the next. What was true two years ago is no longer true today—and particularly so in the world of luxury hotels. Globalization has imposed its standards […]
Kempinski, a luxury brand ..
Xavier Destribats, Chief Operating Officer at The Americas at Kempinski Hotels Xavier Destribats oversees operations in The Americas, a fast-growing region of strategic significance for Kempinski, as a Member of the Management Board of Kempinski Hotels SA. In this role, Xavier has dual responsibility: on the one hand, strengthening the company’s position and building momentum in […]
WorldHotels
I’ve meet Josh Lesnick when he was the president and CEO of Associated Luxury Hotels, the parent company of Associated Luxury Hotels International (ALHI) and WorldHotels. He left the company to pursue other options. He is a 30-year-plus hospitality industry veteran ! Can you introduce WorldHotels? We operate two businesses. First we have WorldHotels, which has a nice luxury […]
Advice for students to wish to enter the hospitality industry
I recently had the privilege of meeting with Ralph Radtke and we’ve shared our hotel vision during the ILTM show. He was named General Manager of the Ciragan Palace Kempinski a few years ago. Do you have any advice for students to wish to enter the hospitality industry? If you decide to go into this great […]
The Park Hyatt Vienna
Interview with Monique Dekker, General Manager of the Park Hyatt Vienna On a recent trip to Vienna, I had the privilege of discovering the Park Hyatt Vienna. It is a wonderful recent addition to the Park Hyatt portfolio, with a unique quality: it is the first Park Hyatt to open in a historic, refurbished building. […]
The future of luxury hotels
Ralph Radtke, a man with nearly 40 years in the hotel industry across 15 different countries to his name, is a sizeable reference guide for this industry. Following a noteworthy career path as General Manager of Sofitel, Director of Operations in Accor Hotels in Luxembourg and a nomination to Vice President across 15 Sofitel hotels […]
Paris: The challenges of being a Palace in 2020
…and what it means to be a palace in 2020 A true Palace is one that brings together under one roof the best talents. Everything must be in place on site in order to deliver the best products and services. For instance, when it comes to food, it must have a bakery, a pastry chef, […]
Neil Jacobs, Six Senses
Neil Jacobs is the CEO at Six Senses Hotels Resorts Spas. With over three decades of experience in the operation, development and transactional side of hotels and spas, Neil is passionate about wellness, sustainability, inventive design, food and experiential travel. What are some upcoming projects for this year? We have lots in wellness. We launched an […]
The French Art of Welcoming revisited…
Denis Courtiade is the manager of the Restaurant at the Plaza Athénée as well as the President of the organization Ô’Services. The organization ensures the promotion of service careers in restaurants. As DELPORTE Hospitality will be a partner of the organization O’Services, I will be publishing interviews with the main figures of the organization. I leave you […]
Virtuoso
Matthew Upchurch is a travel industry visionary with a lifetime of experience in numerous sectors of the field; he has led Virtuoso to become the top luxury travel network in the world. Matthew was named to the American Society of Travel Agents Hall of Fame in 2004 and the Cruise Lines International Association Hall of Fame in […]
What place do French luxury hotels hold abroad?
Numerous international brands go looking in search of French expertise in the luxury hotel world. A considerable number of hotel managers around the world are French. They thus pass down their expertise to their teams on a daily basis and see to the excellence of their service. This goes the same for chefs. The finest […]
Rosewood Hotels and Resorts
Rosewood News I recently had the chance to attend the ILTM Forum, where major hotel groups from around the world come together to share ideas, trends and updates. I was particularly excited to hear about the upcoming projects at Rosewood Hotels and Resorts, which you can read about below. Upcoming projects at Rosewood Hotels Rosewood Hotels […]
Langham Hospitality Group
Langham Hospitality Group is a hotel branch of Great Eagle Holdings, one of the leaders in real estate advertisement in Hong Kong. With more than 30 luxury addresses spread across major cities over 4 continents, Langham Hotels define themselves by their authentic service, innovation and design. Mr. Warman was the CEO of LHG between 2014 and […]
Interview with Sir Rocco Forte, CEO of Rocco Forte Hotels
I recently had the privilege of meeting with Sir Rocco Forte, the paterfamilias behind the luxury hotel group under his name: Rocco Forte Hotels. He helped me discover the unique art of welcoming at Rocco Forte Hotels. How do you define the art of welcoming at Rocco Forte? To start with, it’s the attitude of […]
The Beau-Rivage Palace in Lausanne, a historical hotel
[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Located in the heart of Lausanne, the Beau-Rivage Palace offers a unique panorama over Lake Geneva as well as the overlooking Alps. Ranked among the best hotels in Europe, this 5-star hotel features 168 rooms, 34 suites and junior suites. It is home to 4 different restaurants, including […]
The Palace Hotel Crillon Paris, continually reinventing itself: Excellence across everything
It will be up to the Rosewood Hotel brand, little-known in France, to deliver its expertise to its hotel staff and to its clients. The brand was born in 1979 in the United States and eventually led to a collection of around 20 establishments that continues to grow in number each year. The collection also […]
Digital Technology at Raffles Europejski Warsaw
I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]
Banyan Tree Shanghai on the Bund
During my latest trip to Shanghai, on my way to participate in the ILTM Salon (International Luxury Travel Market), I chose to stay at the Banyan Tree Hotel in order to discover this brand’s first hotel in the city. Located in the heart of the city, along the historical boulevard The Bund, Banyan Tree Shanghai […]
The Four Seasons Shanghai Hotel
Shanghai is the largest city in China and one of the most densely populated cities in the world. Traversed by the Huangpu River, the city can be divided into 2 major zones: Puxi and Pudong, which respectively mean “to the West of Huangpu” and “to the East of Huangpu”. The city of Shanghai is one […]
