Hotels in the Mountains, Hotels in the South… Séverine Pétilaire-Bellet, General Manager of the LOV Hotel Collection Group, lets us in on her vision of the French art of welcoming that she applies each day in her hotels. The LOV Hotel Collection group brings together the following splendid establishments: Les Airelles, Chalet Ormello, Aman Le […]
Six Senses and the Art of Emotional Hospitality: A 2017 Interview with Neil Jacobs Some interviews gain depth over time. Not because they become outdated, but because they allow us to measure how ideas evolve and, in some cases, how visionary certain approaches already were. The conversation you are about to read was conducted in […]
Opening Up a Breathtaking Space for the Bar of the Plaza Athénée Patrick Jouin and Sanjit Manku How did you collaborate with the Plaza Athénée? What characterizes your work on the bar, and how did you incarnate the ‘spirit of the Plaza’ in your designs? Our work at the Plaza Athénée has always remained a […]
Olivier Lapidus and the Art of Welcoming A few months ago, I addressed the theme of “high-fashion hospitality.” In line with this theme, allow me to introduce you to Olivier Lapidus, a fashion designer turned interior designer who is perhaps most well known for designing the Félicien Hotel. There, he imported his style, his innovations […]
A Voyage with Patrick Charvet, Chef Upon meeting Patrick Charvet, the previous head chef at the Hyatt Paris Madeleine, it struck me that he is one of the rare chefs in France to have traveled around the world in search of new culinary horizons. To me, it seems more essential than ever these days to […]
Robert D’HENRY architects: His vision of French “Art of Welcoming” I met the architect Robert D’ Henry at the Hotel and Spa Forum organized in The George V Four Seasons Paris. It was an interesting forum where professionals from different European countries came to listen to international experts who present their knowledge and experience of […]
At Mélia, the Art of Welcoming Begins with a Personalized Welcome At the opening of the newest Mélia Paris La Défense Hotel, I enjoyed a lengthy discussion with Jorge Roll, regional manager at the Mélia Group. I took advantage of this opportunity to ask him to introduce us to his brand. At Mélia Hôtel, what […]
Fête de la Gastronomie As a partner for the Fête de la Gastronomie 2016, I was able to sit down for an interview with Michel Guérard, the Michelin-star chef and sponsor of this event. Below Michel Guérard lets us in on his thoughts on the art of welcoming and the Fête de la Gastronomie. You were chosen […]
The Art of Welcoming and Butlers A couple months back, I had a discussion with Robert Mauchamp, founder of ‘Association des Majordomes d’Europe et Personnel de Maison’ (Association of European Butlers and Domestic Personnel) and the distinction ’Excellence In Butlers Services’. We engaged in a fascinating discussion, and I wanted to shed the spotlight on […]
Children in Hotels: When It Comes to Restaurants While having breakfast at the Alain Ducasse Restaurant at the Plaza Athénée, I discovered the special menu suggested for children. I thought it was an excellent idea to offer an illustrated menu for children where they can choose their pastries, cereals, orange juice, etc. Luxury hotels have […]
Digital Butlers: The Evolution of the Butler’s Profession in the Face of New Forms of Technology New forms of technology have had significant impacts on various professions in the hotel industry. My meeting with Robert Mauchamp on the latest technology shows just how important it is to stay abreast of evolutions in order to be […]
ILHA, Partner of Chambre ORIGINE I am delighted to announce that the International Luxury Hotel Association (ILHA) has joined Delporte Hospitality as a partner for La Chambre ORIGINE, which will be featured at EQUIPHOTEL 2016. ILHA is a key name around the world for all those who like to stay up to date on the luxury hotel industry and […]
Fete de la gastronomie As a partner for the Fête de la Gastronomie, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant What is your definition of […]
Art of welcoming What is your business approach to the French art of welcoming? Do you think that the French art of welcoming is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? French elegance is at the heart of Sofitel and is also, in my opinion, at […]
A Discussion with Anne-Sophie Pic As a partner for the Fête de la Gastronomie 2015, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant. What are the keys […]
Kempinski Hotel Ishtar Dead Sea by Sébastien Mariette, General Manager Kempinski Hotel Ishtar Dead Sea. What is your business approach of “the Art of Welcoming”? Do you think that French “art de recevoir” is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? Our mission at Kempinski hotel […]
About NH Collection Meet Laurent Heras Guerquin, the previous GM at NH Hotel collection What is your take on the French art of welcoming? Do you think that the French art of welcoming is a distinguishing feature in the international hotel industry? I am French, and my mother is French…so I don’t see the art of welcoming as […]
Katy Horovitz: Rethinking Event – Hospitality with Châteauform I recently had the privilege of speaking with Katy Horovitz, who founded Châteauform in 1996 with her husband Jacques. Working closely together, this couple of hospitality welcomes business conferences and seminars into residential venues thoughtfully designed to maximize their participants’ sense of business and pleasure. Perhaps nothing says it better than […]
Interview with Marie-José Pommereau What is your perception of the French art of welcoming? What is the source of inspiration in your work at the Plaza Athénée? If the art of welcoming at the PLAZA ATHÉNÉE has greatly evolved in the last ten years, it is thanks to François Delahaye and Laurence Bloch, who fulfill their roles as hosts wonderfully. […]
Shortened Meal Times During the latest SuccessFood salon, three issues facing restaurants today were laid out before industry experts. Let’s consider the issue of shortened meal times. This is certainly not a new phenomenon, since we’ve always been running after time. 5-star hotels and Palaces have to be able to offer a variety of restaurant options for their clients: […]
Tiara Château Hotel Mont Royal In need of some calm and nature? I present to you the Tiara Château Hotel Mont Royal Chantilly. Built in the 18th century, this hotel is located on the hills of the magnificent Forest of Chantilly, right by Paris and Charles de Gaulle Airport. The castle is an extraordinary retreat site for planning […]
