Art of Welcoming and Guest experience

Alain Dominique Perrin: the French art of welcoming

What is your view on the French art of welcoming? It’s a true French tradition. France has always been a country that has drawn the attention of the rest of the world, including the English, who have developed their own art of welcoming. But it’s important to remember that many English people are descended from French families. In […]

Abderrahmane Sissako

Abderrahmane Sissako: The Art of Welcoming in Africa

Abderrahmane Sissako: The Art of Welcoming in Africa Abderrahmane Sissako, President of the Cinéfondation Jury and Short Films, Shares his Vision of the Art of Welcoming in Africa. I had the pleasure of participating in the Hostelya forum in the city of Saint-Louis in Senegal in the company of Abderrahmane Sissako. Over the course of […]

Hotels and Superstitions

The fears that worry clients : hotel superstition Here’s a rather unconventional subject—though one that, based on stories from hotel employees, does not go unnoticed. I myself remember several clients who explicitly refused to sleep on the 13th floor of the Sofitel Paris Porte de Sèvre. All very well, as it, in fact, did not […]

majordome

French Art of Welcoming and Traditions

French art of welcoming Over the course of the centuries, France-with its rich history, traditions, and taste for magnificence—has developed an architectural expertise within hotels that has allowed it to cultivate its art of welcoming. What is your own definition or view of this French art of welcoming? What characterizes it? What influences do you bring to it? France […]

Hotel Majestic

Hotel Majestic Barrière: “The French Art of Welcoming”

“French Art of Welcoming” Meet Pierre-Louis Renou, GM Hotel Majestic Barrière What is your business approach to the French “art of welcoming”? Do you think that the French “art of welcoming” is a differentiating factor for luxury hotels? What are the values that you emphasize when you welcome your customers? What experiences do you deliver? What […]

Alain Ducasse : “My Hotel Restaurants”

Alain Ducasse I interviewed Alain Ducasse, when he was the chef of the restaurant Plaza Athénée who oversees the cuisine of this Palace and balances it around these three themes: Restaurant offerings in luxury hotels The French art of welcoming The art of the table: tableware I invite you to read about his responses and […]

JW Marriott & Ritz Carlton Beijing

JW Marriott & Ritz Carlton I recently came to learn about the Ritz-Carlton and the JW Marriott, where I spent the night in Beijing. These two hotels are located beside each other in the thriving commercial district of Chaoyang. It is an ideal location, whether you are traveling on business or for pleasure. The Ritz-Carlton is a traditional […]

Philippe GOMBERT Relais & Châteaux

Interview with Philippe Gombert, President of Relais & Châteaux

Interview with Philippe Gombert, President of Relais & Châteaux  I invite you to discover my interview with Philippe Gombert, President of Relais & Châteaux, on the French art of welcoming in Relais & Châteaux. LD: Relais & Châteaux is a brand that was created in 1941 in France, where it draws its origin, its traditions, and its style. […]

The Westin Kiearland Resort and Spa

Westin Kierland Resort & Spa : a spirit captured somewhere between desert and city At the occasion of my attendance at the professional convention IMEX America, which took place in Las Vegas, I had the chance to prolong my stay next to Phoenix in Scottsdale, where I stayed at the Westin Kierland Resort & Spa. This is a 5-star […]

architecte six senses

It Has to Be the Perfect moment…Neil Jacobs

The Perfect Moment I’m delighted to share with you each day of this week an interview with Neil Jacobs, the chief executive officer at Six Senses, who offered his thoughts on the art of hospitality and the brand Six Senses. What is your vision around the art of welcoming at Six Senses hotels? What is Six Senses’ guarantee in terms […]

cuisine naturelle

Alain Ducasse : ‘Naturalité,’ the Film

The Cuisine of Naturalité and Alain Ducasse I encourage you to discover my profile on the Alain Ducasse Restaurant. Ducasse himself is here to tell us about his 25-year professional journey. He presents a cuisine of ‘naturality’ inspired by the trilogy of fish-vegetables-grains. At once healthier, more natural, and more respectful towards the planet, this […]

Suite Six Senses architect

French Art of welcoming by Reda Amalou

Do you think that “French Art of welcoming” contributes to this “being elsewhere than at home” for international customers of these hotels?  I think that “l’art de recevoir à la française” know-how is internationally recognized. It is a great strength, because it allows the French brands to radiate in the world. However, it is a […]

Cultural Diversity and the Luxury Hotel Industry

I happened to meet Marc Geday and Amanda Yahia while they were working on their dissertation entitled “The Impact of Luxury Hotels’ New Clientele on their Brand Image: The Case of Parisian Hotels.” I felt that this subject—a very interesting and timely one—deserved a closer examination. I thus asked them to contribute an article for the site. Below you […]

Robert D'Henry Hotel and Spa forum

SPA for 5 senses

Robert D’HENRY architects: SPA for 5 senses I met the architect Robert D’ Henry at the Hotel and Spa Forum organized in The George V Four Seasons Paris. It was an interesting forum where professionals from different European countries came to listen to international experts who present their knowledge and experience. What characterizes your spas […]

Dinner in White…The French Art of Welcoming

Dinner in White in Paris Each year, the Dinner in White in Paris brings together thousands of people for one evening in the month of June. Everyone brings his own table, chairs, and food. What unfolds is an elegant picnic, a vast reunion of friends dressed entirely in white who come together once a year to a designated […]

Conciergerie - lobby

The Living Spaces of the Plaza Athénée

A stop by the lobby of the Plaza Athénée Let there be light once more! At first glance, it may be difficult to remark any changes upon entering the hotel. As I happened to arrive in the first days of the reopening, I stayed for ten minutes to observe the lobby and take note of things, such as […]

La cuisine de Christopher Hache

Cuisine for Everyone by Christopher Hache

An Encounter with Christopher Hache: Cuisine for Everyone Since the interview, Christophe Hache left the Hotel de Crillon and he works for his own restaurant. International clients at luxury hotels often possess a strong sense of culture and are not necessarily used, for instance, to French cuisine and all its peculiarities. How do you adapt your cuisine to […]