At Mélia, the Art of Welcoming Begins with a Personalized Welcome At the opening of the newest Mélia Paris La Défense Hotel, I enjoyed a lengthy discussion with Jorge Roll, regional manager at the Mélia Group. I took advantage of this opportunity to ask him to introduce us to his brand. At Mélia Hôtel, what […]
Fête de la Gastronomie As a partner for the Fête de la Gastronomie 2016, I was able to sit down for an interview with Michel Guérard, the Michelin-star chef and sponsor of this event. Below Michel Guérard lets us in on his thoughts on the art of welcoming and the Fête de la Gastronomie. You were chosen […]
The Art of Welcoming and Butlers A couple months back, I had a discussion with Robert Mauchamp, founder of ‘Association des Majordomes d’Europe et Personnel de Maison’ (Association of European Butlers and Domestic Personnel) and the distinction ’Excellence In Butlers Services’. We engaged in a fascinating discussion, and I wanted to shed the spotlight on […]
Children in Hotels: When It Comes to Restaurants While having breakfast at the Alain Ducasse Restaurant at the Plaza Athénée, I discovered the special menu suggested for children. I thought it was an excellent idea to offer an illustrated menu for children where they can choose their pastries, cereals, orange juice, etc. Luxury hotels have […]
Digital Butlers: The Evolution of the Butler’s Profession in the Face of New Forms of Technology New forms of technology have had significant impacts on various professions in the hotel industry. My meeting with Robert Mauchamp on the latest technology shows just how important it is to stay abreast of evolutions in order to be […]
ILHA, Partner of Chambre ORIGINE I am delighted to announce that the International Luxury Hotel Association (ILHA) has joined Delporte Hospitality as a partner for La Chambre ORIGINE, which will be featured at EQUIPHOTEL 2016. ILHA is a key name around the world for all those who like to stay up to date on the luxury hotel industry and […]
Fete de la gastronomie As a partner for the Fête de la Gastronomie, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant What is your definition of […]
Art of welcoming What is your business approach to the French art of welcoming? Do you think that the French art of welcoming is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? French elegance is at the heart of Sofitel and is also, in my opinion, at […]
A Discussion with Anne-Sophie Pic As a partner for the Fête de la Gastronomie 2015, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant. What are the keys […]
Kempinski Hotel Ishtar Dead Sea by Sébastien Mariette, General Manager Kempinski Hotel Ishtar Dead Sea. What is your business approach of “the Art of Welcoming”? Do you think that French “art de recevoir” is a differentiating factor for luxury hotels? What are the values that you emphasize when welcoming your customers? Our mission at Kempinski hotel […]
About NH Collection Meet Laurent Heras Guerquin, the previous GM at NH Hotel collection What is your take on the French art of welcoming? Do you think that the French art of welcoming is a distinguishing feature in the international hotel industry? I am French, and my mother is French…so I don’t see the art of welcoming as […]
Katy Horovitz: Rethinking Event – Hospitality with Châteauform I recently had the privilege of speaking with Katy Horovitz, who founded Châteauform in 1996 with her husband Jacques. Working closely together, this couple of hospitality welcomes business conferences and seminars into residential venues thoughtfully designed to maximize their participants’ sense of business and pleasure. Perhaps nothing says it better than […]
Interview with Marie-José Pommereau What is your perception of the French art of welcoming? What is the source of inspiration in your work at the Plaza Athénée? If the art of welcoming at the PLAZA ATHÉNÉE has greatly evolved in the last ten years, it is thanks to François Delahaye and Laurence Bloch, who fulfill their roles as hosts wonderfully. […]
Shortened Meal Times During the latest SuccessFood salon, three issues facing restaurants today were laid out before industry experts. Let’s consider the issue of shortened meal times. This is certainly not a new phenomenon, since we’ve always been running after time. 5-star hotels and Palaces have to be able to offer a variety of restaurant options for their clients: […]
Tiara Château Hotel Mont Royal In need of some calm and nature? I present to you the Tiara Château Hotel Mont Royal Chantilly. Built in the 18th century, this hotel is located on the hills of the magnificent Forest of Chantilly, right by Paris and Charles de Gaulle Airport. The castle is an extraordinary retreat site for planning […]
The Plaza Athénée and Its History I invite you to discover several articles on the renovation of the Plaza Athénée in Paris. It ranks among the most beautiful and iconic Palaces in Paris, and it is a place that I hope you will gradually come to discover each day for the next two weeks. I begin by presenting […]
Denis Courtiade, president of O’service Interview with Denis Courtiade, Director of Restaurant Jean Imbert at the Plaza Athénée I recently encountered a preeminent figure of the Parisian hotel industry: Denis Courtiade, the Director of Restaurant Jean Imbert at the Plaza Athénée. I had the pleasure of meeting both him and his team in action. I invite you to learn […]
The Lancaster Hotel Changes are in full swing at the Lancaster Hotel in Paris. To complete the renovation of rooms and suites that took place in February 2012, the Lancaster Hotel has recently furnished a new look to its gastronomic restaurant, La Table du Lancaster. Elegantly arrayed in tones of taupe, gold, and sand, the decor in La […]
The Grand Hotel of Bordeaux I had the immense pleasure and privilege of staying in the Grand Hotel of Bordeaux (5-stars). It is located in the sumptuous Place de la Comédie in the golden triangle right in the very heart of the city. The building was constructed in 1779 by Victor Louis in a Neoclassical style comprised of Corinthian […]
I recently had the pleasure of conducting a roundtable with Iris Maluski at the Maison & Objet Salon around the theme: “BEING AWAY FROM HOME IN A HOTEL” Be sure to check out all my articles with other guest speakers from the salon: => Fabrice Knoll => Réda Amalou => Alexis Tricoire I leave you to discover the international […]
The Concierge Goes up Against the Latest Technology I had the pleasure of interviewing Jérome Poret, the head of concierge services at the Plaza Athénée, who skillfully presides each day before the clients of the hotel to respond to their every needs and requests—a true daily challenge for Jérome and his entire team. 1. The Plaza Athénée has just reopened […]
