Hotel advice

Creating a hotel isn’t about building a building, it’s about creating a hospitality experience.

There’s more to a hotel than beautiful architecture and inspired decor. Its uniqueness, strength and success lie in the experience of hospitality. And this experience can’t be improvised: it has to be planned in advance, with method and vision. This is precisely where we come in, with Delporte Hospitality. We help project owners define their […]

Hospitality and the power of gestures: a sensory art to enhance the customer experience

When the gesture becomes a tribute to the other, it transcends mere action to become ritual, emotion and connection. In the world of hotels, restaurants, professional maintenance – and more broadly in all Living Heritage Companies – the gesture is at the heart of hospitality, the raw material of a lasting sensory memory. 1. Gestures: […]

Barrière Collection: A New Take on French Hospitality

n December 2025, at the ILTM (International Luxury Travel Market in Cannes, Groupe Barrière presented the Majestic Barrière with a major reorganization of its hotel portfolio. This strategic turning point, unveiled by Grégory Rabuel, the group’s General Manager, and his team, now structures all hotels under the Barrière Collection banner, designed to assert the group’s […]

Luxury and sustainable development: more responsible hospitality

Luxury is essentially a world of high standards, excellence and rarity. But in a world faced with environmental challenges, it must now combine refinement and responsibility. Long on the sidelines when it comes to ecological issues, the luxury hotel industry has begun its transformation, with varying degrees of conviction depending on the destination, the player […]

Hospitality trends 2017

Laurent Delporte, trendspotter Each year heralds a new period and new projects, as we are all conditioned to the rhythm of companies who have prepared their budgets for the coming year in relation to projects and the various events of the year. Each of them undertakes projects based on their current situation, their customers and […]

Renovating the bar at the Plaza Athénée 2014: how to rethink the customer experience in a Parisian palace

Renovation of the Plaza Athénée bar, meeting with Patrick Jouin and Sanjit Manku inn 2014 The renovation of a palace is never limited to an aesthetic transformation. She takes an in-depth look at the way a place welcomes, serves and creates emotion. At the heart of the Plaza Athénée Hotelthe renovation of the bar by […]