DELPORTE HOSPITALITY MAGThe B2B magazine of generous hospitality® · 180+ articles published since 2011 · 10k newsletter subscribers
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Brand profiles

The great houses of luxury hospitality told from within: strategy, expansion, positioning.

Virtuoso logo: the wireframe globe crossed by a red brushstroke, above Specialists in the Art of Travel
Hotel expertise

Virtuoso: Matthew Upchurch and Luxury Travel

Matthew Upchurch is a travel industry visionary with a lifetime of experience in numerous sectors of the field; he has led Virtuoso to become the top luxury travel network in the world. Matthew was named to the American Society of Travel Agents Hall of Fame in 2004 and the Cruise Lines International Association Hall…

December 6, 2019 · 9 min
The colonnaded facade of the Hôtel de Crillon on place de la Concorde, between green and gold lampposts
The art of welcoming

The Palace Hotel Crillon Paris, continually reinventing itself: Excellence across everything

It fell to the Rosewood Hotel brand, little-known in France, to deliver its expertise to its hotel staff and to its clients. The brand was born in 1979 in the United States and eventually led to a collection of around 20 establishments that continues to grow in number each year. The collection also includes the iconic…

February 27, 2019 · 2 min
Shanghai skyline at dusk: the Oriental Pearl Tower and the Pudong towers seen from the river
The art of welcoming

Urban Resort Concept: How Banyan Tree Shanghai Reinvents Luxury Hospitality

During my latest trip to Shanghai, on my way to participate in the ILTM Salon (International Luxury Travel Market), I chose to stay at the Banyan Tree Hotel in order to discover this brand’s first hotel in the city. Located in the heart of the city, along the historical boulevard The Bund, Banyan Tree Shanghai on the…

February 14, 2019 · 3 min
Hôtel de Crillon bedroom: grey upholstered headboard, white bedding and a gilded bench at the foot
The art of welcoming

L'Hôtel de Crillon puts the spotlight back on service à la française

Rosewood has chosen to return to the classic cornerstones of French luxury by placing a butler in each of its rooms. No need for an automatic curtain system to close the curtains: this will instead be left to your butler. Clients who have grown used to international hotels will learn to rediscover the pleasure of…

January 31, 2019 · 2 min
Hôtel de Crillon restaurant: central wooden counter, marble tables and metallic ceiling
The art of welcoming

Hôtel de Crillon, the Rebirth of a Palace that Transcends the French Art of Welcoming

Hôtel de Crillon, created in 1907, is one of the oldest luxury hotels in Paris, along with Le Meurice and le Ritz. On July 5, 2017, its doors reopened once again following 4 years of renovation work. France is a nation whose luxury hotels have gone on to inspire the creation of hotels in the rest of the world. We are…

January 3, 2019 · 3 min
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