Art of Welcoming and Customer experience

Corinne Menegaux

The Art of Welcoming & EQUIPHOTEL

“…the art of welcoming is not a prerogative of high-end hotels…” We are back with Corinne Ménégaux, the talented figure in charge of organizing EQUIPHOTEL Salon, a Parisian trade show that captures all the latest trends in furnishings in the hotel world. As a partner of the salon, it is my mission to regularly bring […]

Restaurants and Luxury Hotels: Dining round the Clock

How are dining behaviors evolving in luxury restaurants and hotels? During the latest salon SuccessFood, three issues facing restaurants today were laid out before industry experts. Let’s consider the issue of “round-the-clock dining.” Here’s a well-established offering in luxury hotels. One should be able to eat whenever one feels like it. Open bars in the lobbies will likely be […]

The Art of Welcoming in France, the Maranatha Way

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Does France Need to Work on the French Art of Welcoming? I recently met with Olivier Carvin, CEO for the Maranatha Group. We were able to exchange our views on the French art of welcoming.  What is your point of view on the French art of welcoming? Does […]

Atelier de Joel Robuchon Bangkok and the NGO Ô Services

Interview with Mr. Quentin Arnould, General Manager, l’Atelier de Joel Robuchon Bangkok He is a member of the NGO Ô Services. Ô Services, is the association was formed with the goal of uniting people from the various spheres of the profession. Their approach involves addressing the youth: convincing them, encouraging them, guiding them, and accompanying them… Quentin Arnould was born and […]

Métropole - Edouard François

Edouard François, Architect: The French Art of Welcoming

The French Art of Welcoming Edouard François An encounter with architect Edouard François, who took part in the construction of Fouquet’s Barrière Paris. France’s history reveals that we have cultivated a true art of living and welcoming. This expertise and thoroughly French art of welcoming has been considerably developed in luxury hotels, where it remains […]

An Encounter with Fanélie Gaffinel

Fanélie Gaffinel Following the success of our first conference in January 2013 on the changes in luxury hotel renovations under the involvement of Studio Putman, Jean-Philippe Nuel, and Max Flageollet, I had the pleasure of working with Journal des Palaces to organize a second conference on hotel renovation at the Salon Maison et Objets. I was able to […]

Optimisme

Optimism in the Hotel Industry

Optimism in All Its Forms During the third annual ‘Printemps de l’Optimisme’ held in Paris, I had the pleasure of meeting Thierry Saussez, the founder of this wonderful event bursting alive in positivity and seeking to cultivate the dynamism of businesses across all sectors. I wanted to interview him on the importance of optimism in […]

Hotel montagne

Hotels in the Mountains, Hotels in the South

Hotels in the Mountains, Hotels in the South… Séverine Pétilaire-Bellet, General Manager of the LOV Hotel Collection Group, lets us in on her vision of the French art of welcoming that she applies each day in her hotels. The LOV Hotel Collection group brings together the following splendid establishments: Les Airelles, Chalet Ormello, Aman Le […]

Dramatic sunset with vibrant clouds over misty mountains, capturing nature's beauty.

Neil Jacobs, CEO at Six Senses

Neil Jacobs, CEO at Six Senses:  The Art of Welcoming It is my pleasure to share with you my interview with Neil Jacobs, the Chief Executive Officer at Six Senses, about the art of hospitality and the Six Senses brand. Neil Jacobs is the CEO at Six Senses Hotels Resorts Spas. With over three decades of experience in the operation, development […]

In the Spirit of the Plaza Athénée

Opening Up a Breathtaking Space for the Bar of the Plaza Athénée  Patrick Jouin and Sanjit Manku How did you collaborate with the Plaza Athénée? What characterizes your work on the bar, and how did you incarnate the ‘spirit of the Plaza’ in your designs? Our work at the Plaza Athénée has always remained a […]

Olivier Lapidus and the Art of Welcoming

Olivier Lapidus and the Art of Welcoming A few months ago, I addressed the theme of “high-fashion hospitality.” In line with this theme, allow me to introduce you to Olivier Lapidus, a fashion designer turned interior designer who is perhaps most well known for designing the Félicien Hotel. There, he imported his style, his innovations […]

cuisine

Culinary Voyage Around the World

A Voyage with Patrick Charvet, Chef  Upon meeting Patrick Charvet, the previous head chef at the Hyatt Paris Madeleine, it struck me that he is one of the rare chefs in France to have traveled around the world in search of new culinary horizons. To me, it seems more essential than ever these days to […]

art of welcoming

Robert D’HENRY, French “Art of Welcoming”

Robert D’HENRY architects: His vision of French “Art of Welcoming” I met the architect Robert D’ Henry at the Hotel and Spa Forum organized in The George V Four Seasons Paris. It was an interesting forum where professionals from different European countries came to listen to international experts who present their knowledge and experience of […]