Hotel Strategy

Digital Technology at Raffles Europejski Warsaw

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

The Growth of the Four Seasons Hotels

I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations […]

New Developments in Europe Announced by the Mandarin Oriental

I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations […]

Sustainability for luxury hotels according to Onno Poortier

I attended the 2017 edition of the ILTM Conference in Cannes. The conference brought together some of the world’s leading hoteliers and experts in hospitality to collectively work through the biggest themes and challenges facing the industry. One issue that I have been very passionate about over the years is the subject of sustainable development […]

Maintaining the Brand Integrity of AccorHotels

I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover exciting developments in the luxury hotel world. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while seeking to reinterpret and translate that identity into new locations […]

Digital Technology in Worldhotels

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. Below you will find my interview on the subject with Markus Mueller, Vice President of Global Marketing […]

Digital Technology in the Oetker Collection

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

Interview with Hermann Elger, COO of Baccarat Hotels

I recently participated in the ILTM Shanghai conference and exhibition on luxury hospitality. Conferences are not only an excellent way to discover the latest trends and discourses in the luxury hotel sphere; they are also an exciting chance to encounter new brands from across the globe in a short matter of time. One hotel brand […]

Digital Technology at Six Senses Hotels & Resorts

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]

Digital Technology at the Mandarin Oriental

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

Digital Technology at TAJ Hotels

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

Digital Technology at Peninsula Hotels

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

Nicholas Clayton, CEO of Capella Hotels

Every so often, I get the chance to discover amazing hotel brands that draw me into their unique brand vision. Capella Hotels is one of these. With brands including Solis Hotels and the destination spa brand Auriga in addition to Capella Hotels and Resorts, Capella is hoping to have as many as forty luxury hotels […]

Digital Technology in Small Luxury Hotels of the World

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me over the years is the subject of digital technology. It is […]

Small Luxury Hotels of the World and the Age of Online Booking

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]

Laurent Delporte

Laurent Delporte A man of engagement and experience, Laurent was one of the founders of the European Youth Parliament France (PEJ-France). After graduating from HEC Paris in 2001, he became the Head of development and communication of HEC Entrepreneurs, before going on to join Accor in 2004 to work on the strategic repositioning of the […]

A Conversation with Frank Marrenbach, CEO of Oetker Collection

Discovering the Oetker Collection I had the pleasure of visiting the marvelous and mythical city of Baden-Baden in Germany. This is a city rich in history, tradition, and nature. It is a holiday resort and a thermal station in the middle of the Black Forest. The German word ‘Baden’ means ‘baths’ and stands in reference […]

one and only

Interview with Monsieur Zuber, One&Only

The Art of Sublimating Luxury Hotels I’ve been lucky to discover numerous One&Only Hotels, especially two in Dubai and one in Mauritius. The One&Only Dubai Palm is a sumptuous establishment, an oasis of calm between the Palm and Dubai Harbor. This interview with Monsieur Philippe Zuber, President of One&Only Resorts will allow you to better discover […]

A woman sunbathing on a yacht in the turquoise waters of British Virgin Islands.

Differentiation in the Hotel Industry

Differentiation in the Hotel Industry Achieving differentiation in the hotel industry is a key element for offering clients a memorable and quality experience. With the help of Charles De Foucault, General Manager of One&Only Le Saint Géran, I sought out to understand the key elements in the differentiation of a hotel. Numerous international luxury brands have […]

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