I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest themes and challenges facing the luxury hotel industry today. One challenge that emerged from the conference was how hotel groups chose to approach increasing competitive pressures […]
Laurent Delporte A man of engagement and experience, Laurent was one of the founders of the European Youth Parliament France (PEJ-France). After graduating from HEC Paris in 2001, he became the Head of development and communication of HEC Entrepreneurs, before going on to join Accor in 2004 to work on the strategic repositioning of the […]
Discovering the Oetker Collection I had the pleasure of visiting the marvelous and mythical city of Baden-Baden in Germany. This is a city rich in history, tradition, and nature. It is a holiday resort and a thermal station in the middle of the Black Forest. The German word ‘Baden’ means ‘baths’ and stands in reference […]
The Art of Sublimating Luxury Hotels I’ve been lucky to discover numerous One&Only Hotels, especially two in Dubai and one in Mauritius. The One&Only Dubai Palm is a sumptuous establishment, an oasis of calm between the Palm and Dubai Harbor. This interview with Monsieur Philippe Zuber, President of One&Only Resorts will allow you to better discover […]
Differentiation in the Hotel Industry Achieving differentiation in the hotel industry is a key element for offering clients a memorable and quality experience. With the help of Charles De Foucault, General Manager of One&Only Le Saint Géran, I sought out to understand the key elements in the differentiation of a hotel. Numerous international luxury brands have […]
As a follow-up to my article, “Far from Home….Spend a Night in the World of a Cineaste,” I invite you to meet Serge Cachan, the hotel manager of Le123 Sébastopol Hotel—a lovely variation on the theme of “being away from home.” How did you arrive upon the idea of calling out to film artists to […]
Hotel : feel protected in Hotel Rooms Interview with Christian Perdomo, CEO of ARCARIUS Security within a hotel, especially in one’s room, is one of the most important factors in determining the quality of one’s stay. We all have the need to feel protected, and the presence of a safe contributes to this. It is also a […]
Repositioning a Hotel: A True Challenge Repositioning a hotel reflects a true challenge for an existing hotel structure. It is not an effort from the management alone, or in any case, it shouldn’t be; in my opinion, this would be an assured failure. Repositioning a hotel requires the hotel to assemble and unify its entire […]
Once Upon a Time at the Plaza Athénée François Delahaye and his team have taken to their feather pens to write the next chapter of the history of the Plaza Athénée. Their ambition is a marvelous one: ONCE UPON A TIME, THERE WAS THE PALACE OF TOMORROW. The hotel has acquired its neighboring buildings in […]
Phillippe Gombert, Relais & Châteaux Philippe Gombert, President of Relais & Châteaux, attests to the ambitions of the brand over which he presides. I invite you to rediscover his last interview on my blog by clicking here. Philippe Gombert in his own words: Relais & Châteaux has always, for me, been synonymous with passion. One of […]
Baby Food Offerings and Children’s Menus at Hotels I had the pleasure of chatting with Alain Ducasse on the kinds of dishes one should offer children. He has just recently published a book « nature, simple, sain et bon » (Natural, Simple, Healthy, and Good) which offers a wealth of easy recipes to prepare for children, with […]
ILHA, Partner of Chambre ORIGINE I am delighted to announce that the International Luxury Hotel Association (ILHA) has joined Delporte Hospitality as a partner for La Chambre ORIGINE, which will be featured at EQUIPHOTEL 2016. ILHA is a key name around the world for all those who like to stay up to date on the luxury hotel industry and […]
A Discussion with Anne-Sophie Pic As a partner for the Fête de la Gastronomie 2015, I was able to sit down for an interview with Anne-Sophie Pic, the Michelin-star chef and godmother of this event. Below Anne-Sophie Pic lets us in on her thoughts on the keys to success to a restaurant. What are the keys […]
The hotel franchise in luxury: Towards the evolution of a concept At the end of the day, creating a successful network of franchises in the luxury hotel industry comes back to offering quality services that align with the identity of an establishment that is unique, rather than generic. In other words, they should appropriately and respectfully utilize the attributes […]
Innovation within Relais & Châteaux I invite you each day of this week to discover my interview with Philippe Gombert, President of the brand Relais & Châteaux, around the French art of welcoming and Relais & Châteaux. What actions have you put in place these last few years in your hotels that have changed the quality of your […]
The world of hospitality is a vast one. There exist various categories of hotels according to designated stars, diverse styles, sizes, etc. In addition to hotels, you can also have hotel residences, which are not exactly hotels, but resemble them in several ways. I recently visited Frasers Hospitality Residence, which has just been renovated along the Avenue des Champs-Elysées […]
The Hotels’s classification Hotel classifications take place every week. Each hotel is unique and answers to itself. A hotel might accumulate numerous trophies and yet, if you are not fond of its style, you may not necessarily be guaranteed to enjoy your stay. Choosing to stay in a hotel is always a question of choice according to needs, […]
Sami Nasser I’m very happy to share with you an interview of Sami Nasser, Senior Vice President, Operations, Middle East, Africa & India about the Art of hospitality and Fairmont & Raffles brands. Sami Nasser was appointed on the 14th of July, 2013 as Senior Vice President, Operations, Middle East, Africa and India, FRHI. In his new […]
Interview with Bill Keffer – General Manager JW Marriott Marquis Dubai. He is leading the hotel team of 1,200 associates and more than 70 nationalities. What characterizes your hotels in terms of environmental practices ? how do they embody the spirit of your brand? On September 18 we have received our ISO 14001 certification for outstanding environmental practices. […]
A call to battle for hotel groups The 17th edition of the Global Lodging Forum centered around a strategic roundtable discussion, in which owners of international hotel groups explicitly manifested their desire to take aggressive measures to resume control in establishments where other acting leaders have begun to exercise too much power. The priorities clearly speak to new organization plans […]
I’m very happy to share with you an interview of Alejandro Bernabé, the previous General Manager and Vice President – Southeast Asia, Siam Kempinski Hotel Bangkok, about the brand Kempinski. He is becoming now the CEO of Kempinski. INTRODUCING ALEJANDRO BERNABE, CEO Kempinski worlwide With over 18 years in the hospitality industry – over a decade of which […]
