Market’s adaptation I’ve meet Samir Nasser, Senior Vice President, Operations, Middle East, Africa & India and we have discussed about market’s adaptation for Fairmont & Raffles brands. Fairmont is developing in MEAI. What are the specificities about these markets ? How Fairmont adapt his standards and services to each market? During the Arabian Travel Market (ATM) […]
The Values of Relais & Chateaux I invite you each day of this week to discover my interview with Philippe Gombert, President of the brand Relais & Châteaux, around the French art of welcoming and Relais & Châteaux. Over the years, Relais & Châteaux has developed an international brand presence in order to export its expertise […]
Interview with Mark Kirk, GM of Shangri-La’s Barr Al Jissah, Oman What is your business approach to Shangri-La’s hospitality? Our philosophy “Shangri-la hospitality from the heart” is evident in our day to day business with both our guests and staff. This philosophy, supported by our core values, guides us. Guests like to stay where they […]
A New Classification System That’s it—it’s the end of those navy-blue octagon panels at the entrances of hotels! From here on out, they will be replaced by the Bordeaux and matte silver rectangles under the new classification system of French hotels. This new classification will also introduce a fifth star, a luxury category that has […]
