Interview with Bill Keffer – General Manager JW Marriott Marquis Dubai. He is leading the hotel team of 1,200 associates and more than 70 nationalities. What is JW Marriott guarantee in term of Service and how do we differentiate from competition? JW Properties are where world travelers feel at home. Everything we do is meant to make our […]
Park Hyatt Hotels Park Hyatt offers an unmatched experience of elegance and contemporary luxury. The Park Hyatt’s most eminent clients receive a highly attentive personal service in an intimate and refined setting. Located in many of the most important cities around the world and in premium destinations, each Park Hyatt is uniquely designed to marry […]
Shangri-la I never get tired of watching this extraordinarily beautiful video promotion designed to illustrate the level of service in Shangri-La Hotels, produced in 2010 by the agency Ogilvy & Mather (Hong Kong). You can watch the making of and the presentation of this film promotion by clicking here. Shangri-La Paris And don’t hesitate to […]
Katherine Melchior-Ray, Vice President of Luxury Brands In this newly created role, Katherine Melchior-Ray will lead the development of the brand experience and marketing strategy for Park Hyatt and Grand Hyatt, ensuring that the culture of both brands is vibrant, alive and drives brand preference. What characterizes your hotels in terms of construction and design? How do […]
Olivia Putnam In conjunction with Journal des Palaces, I co-organized a round table around the theme of “Shifts in Renovations at High-End and Luxury Hotels.” Olivia Putman, designer and director of Studio Putman, Jean-Philippe Nuel, interior designer and head of the architectural agency Agence Nuel, and Max Flageollet, director of Ligne Roset Contracts, were invited […]
Renovation of the Plaza Athénée bar, meeting with Patrick Jouin and Sanjit Manku inn 2014 The renovation of a palace is never limited to an aesthetic transformation. She takes an in-depth look at the way a place welcomes, serves and creates emotion. At the heart of the Plaza Athénée Hotelthe renovation of the bar by […]
At the Plaza Athénée, decoration cannot be reduced to a simple aesthetic signature. It’s part of a broader vision: to develop an emblematic luxury hotel in Paris without ever breaking with its heritage. In a context marked by the emergence of new luxury hotels and rising expectations in terms of customer experience, the question was […]
