{"id":37981,"date":"2019-01-24T10:00:06","date_gmt":"2019-01-24T09:00:06","guid":{"rendered":"https:\/\/www.luxury-hotel-expert.com\/?p=37981"},"modified":"2025-03-25T08:29:15","modified_gmt":"2025-03-25T08:29:15","slug":"art-welcoming-ritz-carlton-shanghai","status":"publish","type":"post","link":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/","title":{"rendered":"The Art of Welcoming at The Ritz-Carlton Shanghai"},"content":{"rendered":"
I recently had the chance to discover the wonderful Ritz-Carlton Hotel during my latest visit to Shanghai. The Ritz-Carlton Shanghai is one of the most elegant 5-star hotels in the Financial District, evoking all the glamour of 1930s Shanghai in a modern tower in the Lujiazui finance zone. The Ritz-Carlton Shangai elevates every experience with a carefully curated touch, while offering luxurious services and amenities at every turn.<\/p>\n
Below is my discussion with Andrew Houghton, who was recently appointed as General Manager of The Ritz-Carlton Shanghai, Pudong. A native of the United Kingdom, Houghton began his hotelier\u2019s career in Hotel and Catering Institutional Management in Cambridge and earned his spurs as a junior employee gaining experience of hotel operations as a waiter, receptionist and front of house manager. Prior to his current post as GM at the Ritz-Carlton, Houghton served roles as Brand Executive at Marriott International Headquarters in the USA, a General Manager position at the JW Marriott Hotel, Mirage City Golf Club, Cairo, as well as a previous stint in Shanghai as General Manager of JW Marriott Hotel and Marriott Executive Apartments.<\/p>\n
A theme throughout Houghton\u2019s career has been exploring the needs of guests and developing new products and offerings to meet the ever evolving requirements of modern travelers.<\/p>\n
How do you define the art of welcoming at the Ritz Carlton Shanghai?<\/strong><\/h2>\n
At the Ritz Carlton Shanghai, we have 3 steps of service. First, we give them a warm, sincere greeting. We give them the feeling that they are welcome in someone\u2019s home. We then give them a fond farewell and say, \u201cThank you for staying.\u201d Then we add one more step: we ask them if there is anything more we can do to make their stay more enjoyable.<\/p>\n
As with any international hotel, what we try to do is understand where people are coming from so you can give them the welcome that they deserve and expect. For example, I speak English as my first language, but I would always say \u2018Nihao\u2019 to welcome someone in the Mandarin language, and then I would say \u201cWelcome.\u201d We have guests from all over the world, and we strive to replicate what they perceive as a warm welcome.<\/p>\n
How do you bring out the best of your team in order to create a wonderful experience for your guests? <\/strong><\/h2>\n
We make sure to take care of all of our ladies and gentlemen. We refer to all of ourselves as ladies and gentlemen. We make sure we look after them and that they feel comfortable and confident. We make sure they have been trained well. We take care of what they need because we know that once we have taken care of what they need, they will take care of what our guests need. So that\u2019s what we do all the time.<\/p>\n
We give a sense of empowerment to all of our ladies and gentlemen. We allow them to do whatever it takes to make sure a guest really feels special. Let me give you an example: yesterday, Acorn, who works at the front desk, noticed a guest was going out, and she handed this guest an umbrella. The guest thought it was very strange to be given this umbrella because it wasn\u2019t raining at the time. Acorn said to the guest, \u201cBut today is a very hot day, and the sun is very powerful. You need to carry the umbrella to protect yourself. This guest came back and said, \u201cI can\u2019t believe they gave me an umbrella even though it wasn\u2019t raining.\u201d Every single day, 412 of us create the same type of \u2018Wow\u2019 stories in our unique way.<\/p>\n
In our organization, we all carry this card, which has our credo on it. It has our steps of service and our gold standard on it. Every single day, in every single hotel, we make sure we follow exactly the same gold standard. We refer to ourselves as ladies and gentlemen, so we are ladies and gentlemen serving ladies and gentlemen. And it\u2019s something that is very powerful because clients who like our brand often comment on how consistent we are in the way we deliver a wonderful stay for them.<\/p>\nThe Ritz Carlton – Shanghai – Room<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"
I recently had the chance to discover the wonderful Ritz-Carlton Hotel during my latest visit to Shanghai. The Ritz-Carlton Shanghai is one of the most elegant 5-star hotels in the Financial District, evoking all the glamour of 1930s Shanghai in a modern tower in the Lujiazui finance zone. The Ritz-Carlton Shangai elevates every experience with […]<\/p>\n","protected":false},"author":2,"featured_media":45948,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[141],"tags":[],"class_list":["post-37981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-art-of-welcoming"],"yoast_head":"\n
The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality<\/title>\n<meta name=\"description\" content=\"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality\" \/>\n<meta property=\"og:description\" content=\"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai\" \/>\n<meta property=\"og:url\" content=\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\" \/>\n<meta property=\"og:site_name\" content=\"DELPORTE Hospitality\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/delportehospitality\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-24T09:00:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-25T08:29:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"2048\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Laurent delporte\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@laurentdelporte\" \/>\n<meta name=\"twitter:site\" content=\"@laurentdelporte\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Laurent delporte\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\"},\"author\":{\"name\":\"Laurent delporte\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#\/schema\/person\/52214e1f2397e33e406d2bbe1de33b19\"},\"headline\":\"The Art of Welcoming at The Ritz-Carlton Shanghai\",\"datePublished\":\"2019-01-24T09:00:06+00:00\",\"dateModified\":\"2025-03-25T08:29:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\"},\"wordCount\":727,\"publisher\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg\",\"articleSection\":[\"Art of Welcoming and Guest experience\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\",\"url\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\",\"name\":\"The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality\",\"isPartOf\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg\",\"datePublished\":\"2019-01-24T09:00:06+00:00\",\"dateModified\":\"2025-03-25T08:29:15+00:00\",\"description\":\"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai\",\"breadcrumb\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage\",\"url\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg\",\"contentUrl\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg\",\"width\":2560,\"height\":2048,\"caption\":\"Stunning aerial view of The Ritz-Carlton hotel illuminated at night in Mexico City.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/delporte-hospitality.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Art of Welcoming at The Ritz-Carlton Shanghai\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#website\",\"url\":\"https:\/\/delporte-hospitality.com\/en\/\",\"name\":\"DELPORTE Hospitality\",\"description\":\"D\u00e9velopper vos talents, r\u00e9v\u00e9ler votre hospitalit\u00e9.\",\"publisher\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/delporte-hospitality.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#organization\",\"name\":\"DELPORTE Hospitality\",\"url\":\"https:\/\/delporte-hospitality.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/logo-m.svg\",\"contentUrl\":\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/logo-m.svg\",\"caption\":\"DELPORTE Hospitality\"},\"image\":{\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/delportehospitality\",\"https:\/\/x.com\/laurentdelporte\",\"https:\/\/www.tiktok.com\/@delporte_hospitality\",\"https:\/\/www.instagram.com\/delporte_expert_hospitalite\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/delporte-hospitality.com\/en\/#\/schema\/person\/52214e1f2397e33e406d2bbe1de33b19\",\"name\":\"Laurent delporte\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g\",\"caption\":\"Laurent delporte\"},\"url\":\"https:\/\/delporte-hospitality.com\/en\/author\/laurent-delporte\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality","description":"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/","og_locale":"en_US","og_type":"article","og_title":"The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality","og_description":"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai","og_url":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/","og_site_name":"DELPORTE Hospitality","article_publisher":"https:\/\/www.facebook.com\/delportehospitality","article_published_time":"2019-01-24T09:00:06+00:00","article_modified_time":"2025-03-25T08:29:15+00:00","og_image":[{"width":2560,"height":2048,"url":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg","type":"image\/jpeg"}],"author":"Laurent delporte","twitter_card":"summary_large_image","twitter_creator":"@laurentdelporte","twitter_site":"@laurentdelporte","twitter_misc":{"Written by":"Laurent delporte","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#article","isPartOf":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/"},"author":{"name":"Laurent delporte","@id":"https:\/\/delporte-hospitality.com\/en\/#\/schema\/person\/52214e1f2397e33e406d2bbe1de33b19"},"headline":"The Art of Welcoming at The Ritz-Carlton Shanghai","datePublished":"2019-01-24T09:00:06+00:00","dateModified":"2025-03-25T08:29:15+00:00","mainEntityOfPage":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/"},"wordCount":727,"publisher":{"@id":"https:\/\/delporte-hospitality.com\/en\/#organization"},"image":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage"},"thumbnailUrl":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg","articleSection":["Art of Welcoming and Guest experience"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/","url":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/","name":"The Art of Welcoming at The Ritz-Carlton Shanghai - DELPORTE Hospitality","isPartOf":{"@id":"https:\/\/delporte-hospitality.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage"},"image":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage"},"thumbnailUrl":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg","datePublished":"2019-01-24T09:00:06+00:00","dateModified":"2025-03-25T08:29:15+00:00","description":"Drawing from his strategic and operational experience in luxury hotels, Laurent DELPORTE unearths the latest trends about The Art of Welcoming at The Ritz-Carlton Shanghai","breadcrumb":{"@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#primaryimage","url":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg","contentUrl":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg","width":2560,"height":2048,"caption":"Stunning aerial view of The Ritz-Carlton hotel illuminated at night in Mexico City."},{"@type":"BreadcrumbList","@id":"https:\/\/delporte-hospitality.com\/en\/art-welcoming-ritz-carlton-shanghai\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/delporte-hospitality.com\/en\/"},{"@type":"ListItem","position":2,"name":"The Art of Welcoming at The Ritz-Carlton Shanghai"}]},{"@type":"WebSite","@id":"https:\/\/delporte-hospitality.com\/en\/#website","url":"https:\/\/delporte-hospitality.com\/en\/","name":"DELPORTE Hospitality","description":"D\u00e9velopper vos talents, r\u00e9v\u00e9ler votre hospitalit\u00e9.","publisher":{"@id":"https:\/\/delporte-hospitality.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/delporte-hospitality.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/delporte-hospitality.com\/en\/#organization","name":"DELPORTE Hospitality","url":"https:\/\/delporte-hospitality.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/delporte-hospitality.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/logo-m.svg","contentUrl":"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/logo-m.svg","caption":"DELPORTE Hospitality"},"image":{"@id":"https:\/\/delporte-hospitality.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/delportehospitality","https:\/\/x.com\/laurentdelporte","https:\/\/www.tiktok.com\/@delporte_hospitality","https:\/\/www.instagram.com\/delporte_expert_hospitalite"]},{"@type":"Person","@id":"https:\/\/delporte-hospitality.com\/en\/#\/schema\/person\/52214e1f2397e33e406d2bbe1de33b19","name":"Laurent delporte","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3e7ba60deea29fad37e1d39e2ab5656f19b3b6481d0ee355d01206912ba96539?s=96&d=mm&r=g","caption":"Laurent delporte"},"url":"https:\/\/delporte-hospitality.com\/en\/author\/laurent-delporte\/"}]}},"uagb_featured_image_src":{"full":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg",2560,2048,false],"thumbnail":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg",120,96,false],"medium":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-scaled.jpg",2560,2048,false],"medium_large":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-768x614.jpg",640,512,true],"large":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-1024x819.jpg",640,512,true],"1536x1536":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-1536x1229.jpg",1536,1229,true],"2048x2048":["https:\/\/delporte-hospitality.com\/wp-content\/uploads\/pexels-photo-11634988-11634988-2048x1638.jpg",2048,1638,true]},"uagb_author_info":{"display_name":"Laurent delporte","author_link":"https:\/\/delporte-hospitality.com\/en\/author\/laurent-delporte\/"},"uagb_comment_info":0,"uagb_excerpt":"I recently had the chance to discover the wonderful Ritz-Carlton Hotel during my latest visit to Shanghai. The Ritz-Carlton Shanghai is one of the most elegant 5-star hotels in the Financial District, evoking all the glamour of 1930s Shanghai in a modern tower in the Lujiazui finance zone. The Ritz-Carlton Shangai elevates every experience with…","_links":{"self":[{"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/37981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/comments?post=37981"}],"version-history":[{"count":1,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/37981\/revisions"}],"predecessor-version":[{"id":45950,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/posts\/37981\/revisions\/45950"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/media\/45948"}],"wp:attachment":[{"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/media?parent=37981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/categories?post=37981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/delporte-hospitality.com\/en\/wp-json\/wp\/v2\/tags?post=37981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"\"](\"https:\/\/delporte-hospitality.com\/wp-content\/uploads\/The-Ritz-Carlton-Shanghai-Room.jpg\")