{"id":20443,"date":"2015-10-14T10:41:08","date_gmt":"2015-10-14T09:41:08","guid":{"rendered":"https:\/\/www.luxury-hotel-expert.com\/?p=20443"},"modified":"2015-10-14T10:41:08","modified_gmt":"2015-10-14T09:41:08","slug":"chateauform","status":"publish","type":"post","link":"https:\/\/delporte-hospitality.com\/en\/chateauform\/","title":{"rendered":"Chateauform : the Art of Welcoming"},"content":{"rendered":"

The Art of Welcoming, according to Katy Horovitz of Chateauform<\/strong><\/h1>\n

What is Chateauform\u2019s vision of the art of welcoming? What do you promise your clients in terms of service, and how do you differentiate yourself from other hotel brands? <\/strong><\/h2>\n

As in any home, it\u2019s about:<\/p>\n

    \n
  • Conviviality<\/strong>: the tables, the layout of the space<\/li>\n
  • The simplicity<\/strong> of the overall unity<\/li>\n
  • Flexibility<\/strong>: your rhythm is our rhythm<\/li>\n
  • Kindness<\/strong>: always being welcoming<\/li>\n
  • Freedom<\/strong>: having the choice, feeling free to help oneself<\/li>\n
  • The generosity<\/strong> of home-cooked cuisine<\/li>\n
  • The natural<\/strong>\u2026in the sites, the choice of materials, etc.<\/li>\n<\/ul>\n

    Unlike basic hospitality, where it\u2019s all about \u2018having,\u2019 we care about \u2018being,\u2019\u2014being<\/em> sincere, with true relationships, none of the role-playing or pretending; a hand that remains open, not outstretched just to collect a tip; nothing ostentatious; but all within arm\u2019s reach, even including what we don\u2019t have, which we will go out of our way to find\u2014with no substitutes.<\/p>\n

    How have you succeeded in creating a convivial atmosphere when organizing your events? What are the key elements to success?<\/strong><\/h2>\n

    We create a friendly atmosphere by developing and furnishing each place as if it were a private home rather than a hotel site.<\/p>\n

      \n
    • Each home has its own theme; for instance, around birds or trees\u2026these then find their way into the names of each of the bedrooms and conference rooms, in place of room numbers.<\/li>\n
    • We leave the site in its original condition, we avoid retouching the facades, and we don\u2019t shy away from revealing the flaws that come with the wear of time!<\/li>\n
    • Each room and bathroom is different.<\/li>\n
    • When it comes to events, the element of surprise must be up to the demand!<\/li>\n<\/ul>\n
      \"Saint_Dominique\"
      The meeting room<\/figcaption><\/figure>\n

      You have just finished writing a book entitled Homes of History: Small Secrets to their Metamorphosis<\/em>. Could you introduce us to your book? What message did you wish to convey?<\/strong><\/h2>\n
      \"Ch\u00e2teauform\"
      Chateauform book<\/figcaption><\/figure>\n

      It was just the right moment! It was a testament to the fact that offering a work in which our small decorative foray into our houses these last few years could provide some meaning to our development for our teams, our participants, organizers, event leaders, and friends.<\/p>\n

      I didn\u2019t want to lose any of this. I couldn\u2019t hold all these stories about our homes to myself without telling them or sharing them.<\/p>\n

       <\/strong>Would you like to respond to this article? Share one of your experiences? Have any questions? Please don\u2019t hesitate to contact me via email by clicking here<\/u>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      The Art of Welcoming, according to Katy Horovitz of Chateauform What is Chateauform\u2019s vision of the art of welcoming? What do you promise your clients in terms of service, and how do you differentiate yourself from other hotel brands? As in any home, it\u2019s about: Conviviality: the tables, the layout of the space The simplicity of […]<\/p>\n","protected":false},"author":2,"featured_media":2633,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[141],"tags":[],"class_list":["post-20443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-art-of-welcoming"],"yoast_head":"\nChateauform : the Art of Welcoming<\/title>\n<meta name=\"description\" content=\"Laurent Delporte, luxury hotel expert interviews Katy Horovitz, Ch\u00e2teauform about the french art of welcoming\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/delporte-hospitality.com\/en\/chateauform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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