New Hotel classification systems
A New Classification System That’s it—it’s the end of those navy-blue octagon panels at the entrances of hotels! From here on out, they will be replaced by the Bordeaux and matte silver rectangles under the new classification system of French hotels. This new classification will also introduce a fifth star, a luxury category that has […]
The French art of welcoming : why sincerity remains the key to hospitality according to Pierre Gagnaire
The French art of entertaining is all about sincerity At a time when customer experience is becoming increasingly standardized on an international scale, theart of French hospitality is making a comeback in the luxury hotel and restaurant sector.Through an encounter with Pierre Gagnairean emblematic chef on the world gastronomic scene, one conviction becomes clear: a […]
3 Palaces in France in 2014
What It Means to Have Three New Palaces in France: “The Palace Label has profoundly transformed the landscape of luxury hotels. Originally conceived in 2010, it was awarded for the first time in 2011 to 8 French establishments, including classic hotels from Paris (Le Meurice and the Plaza Athénée) as well as those in other […]
Renovating the bar at the Plaza Athénée 2014: how to rethink the customer experience in a Parisian palace
Renovation of the Plaza Athénée bar, meeting with Patrick Jouin and Sanjit Manku inn 2014 The renovation of a palace is never limited to an aesthetic transformation. She takes an in-depth look at the way a place welcomes, serves and creates emotion. At the heart of the Plaza Athénée Hotelthe renovation of the bar by […]
Plaza Athénée Paris : Thinking about the decoration of a palace over time
At the Plaza Athénée, decoration cannot be reduced to a simple aesthetic signature. It’s part of a broader vision: to develop an emblematic luxury hotel in Paris without ever breaking with its heritage. In a context marked by the emergence of new luxury hotels and rising expectations in terms of customer experience, the question was […]
Restaurant in Beijing
Where to eat in Beijing Maison Boulud http://www.danielnyc.com/maisonboulud.html Maison Boulud offers French Fine Dining in Beijing. The majestic manor house setting is the former United States Embassy in a wall compound adjacent to Tiananmen Square. Here Daniel Boulud expert team led by Executive Chef Brian Reimer and General Manager Nicolas Socquet serves French cuisine prepared with […]
Interview with Young Hoteliers Summit Executive Board
What is Young Hoteliers Summit (YHS) in 3 words? Nicola: Platform of exchange. YHS represents a community for collaborative exchange of industry insights. Luca: It’s complicated to describe, but I would say it’s like a hallway connecting all different actors of the industry together; the way you might have different rooms with a hallway connecting them. This […]
